Superb - What previous guests thought, 932 reviews
Superb · 932 reviews
From US$329.58 per night
What guests said about Sumaysimah:
4.0
I always come to this Resort it has a private pool but very...
I always come to this Resort it has a private pool but very small , the food is getting worse , the staff are very lazy , the villa was empty of all facilities except water I had to beg to get any thing like cups spoons plates , Big pool is nice .. beach is clean .. the big sliding outdoor can't be locked !
A
Guest review by
A.G.N
Qatar
8.0
We had an unfortunate experience when checking in with one...
We had an unfortunate experience when checking in with one of the front desk people chasing us to pay the second we stepped into the villa. It turned out it was a mistake on their end and the manager Mr. Santos did a great job to rectify the problem and make us feel better for our bad first impression. THIS IS THE WAY TO DO HOSPITALITY DOHA!! TAKE NOTES!!!
I am posting this negative to show how good the stay was and how care and attention to the guest can create repeat visitors. It is cheaper to keep a customer than it is to get a new one. Something places in Qatar need to learn. A bunch of "sorry's" are not enough.
Great Job Mr. Santos(manager), front desk, Chef Walter, and the F&B staff!! We will be back!!
J
Guest review by
James
Qatar
Research, refine and make plans for your whole trip