The Heritage Hotel, Autograph Collection, Downtown Dubai

–Excellent location - show map
+64 photos
Scored 9.1
Rated superb

Excellent location!

9.7
  • City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design. It features free WiFi in all areas, an outdoor swimming pool with sun loungers that overlook the skyline views. Wall-mounted satellite LCD TVs, free bottled water and free coffee and tea facilities are standard in all rooms. Guest bathrooms include robes, slippers and free amenities, and 24-hour room service is available. Guests can enjoy Middle eastern cuisine in al fresco Arabian-style setting, The Courtyard and dine at Netz Grill, the ultimate sports hub in Downtown Dubai which offers sports fans food from the tri-nation countries. The Heritage Hotel, Autograph Collection, Downtown Dubai also has a state-of-the-art 24-hour fitness centre and business centre. The concierge can arrange desert safaris. Jumeirah Beach is 15 km from the hotel. Dubai Airport is a 20-minute drive away. Manzil's Souk is attached to the hotel. Free parking is available on-site.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness centre
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

  • Situated in the real heart of Dubai, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Kiyomi
Netherlands Netherlands
“Thank you for the good service. Special thanks to houda at reception.”
Zain
United Kingdom United Kingdom
“Everything was exceptional, especially all the staff. Thank you Ms Houda for being very welcoming and helpful throughout my stay. Her professionalism and warm nature was a credit to the entire hotel.”
Bader
Kuwait Kuwait
“Great location and staff. Namat at the front desk was very helpful and accommodating.”
Lindsay
United Kingdom United Kingdom
“Friendly staff,clean facilities,quiet room. Housekeeping was excellent. Pool was clean and perfect temperature.”
Eleni
Greece Greece
“It was a great stay Mohamed, neamaat and jeffery are the best serving with kindness, responding to my requests on the spot Definitely recommend it”
Marijke
United Kingdom United Kingdom
“I liked the location and the spacious reception area, the pool was lovely with nice attendants Pure Water was on constant supply in room and by pool The staff was very nice.”
Natalia
United Arab Emirates United Arab Emirates
“Great location. Spacious room. Comfortable mattress and pillows. Excellent service. Thank you all very much!”
Mohammed
Saudi Arabia Saudi Arabia
“It's near to dubai mall And has good restaurants And special thanks to neamat for making this experience full of comfort”
Hayfa
Lebanon Lebanon
“My stay at The Heritage Hotel, Autograph Collection was truly special. An experience filled with warmth, comfort, and elegance in the heart of Downtown Dubai. The staff’s friendliness made it all the more memorable. I would definitely come back.”
Zubair
United Kingdom United Kingdom
“Perfect location, friendly and courteous staff. Accommodated us for early check in”

Hotel surroundings

Food & Drink

Breakfast

  • Good breakfast included with select options or available at the property for US$34.03 per person.
  • Served daily
    06:30 to 09:30
  • Food
    Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
Courtyard
  • Cuisine
    Mediterranean
  • Service
    Lunch • Dinner
  • Dietary options
    Halal
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

The Heritage Hotel, Autograph Collection, Downtown Dubai takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

Hotel will charge your credit card on the days when hotel is experiencing high occupancy levels to guarantee your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Heritage Hotel, Autograph Collection, Downtown Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 812389