MainStay Suites Mackay

–Excellent location - show map
+66 photos
Scored 8.9
Rated fabulous

Staff

9.5
  • Pets allowed
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating

About this property

Comfortable Accommodations: MainStay Suites Mackay in Mackay offers family rooms with modern amenities. Guests enjoy free WiFi, air-conditioning, and private bathrooms. Exceptional Facilities: The hotel features a saltwater swimming pool, sun terrace, and restaurant serving Greek cuisine. Additional facilities include a lift, outdoor seating area, and paid on-site private parking. Prime Location: Located 3 km from Mackay Airport and a 7-minute walk to Mackay Entertainment & Convention Centre. Nearby attractions include BB Print Stadium Mackay (3.1 km) and Mackay Marina (7 km). Guest Satisfaction: Highly rated for room cleanliness, attentive staff, and convenient location.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Main Stay Suites
Hotel chain/brand
Main Stay Suites

Property highlights

Top location: Highly rated by recent guests (9.5)

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
Two Bedroom Interconnecting Accessible Residence
One Bedroom Residence
Two Bedroom Residence
Studio Residence
One Bedroom Accessible Residence
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Narelle
Australia Australia
“Central location, nice pool and good sized room. Very clean”
Connie
Australia Australia
“The location was great. Close to eating places. Spacious room”
Jana
Australia Australia
“Very clean and spacious room, will all amenities that we could possibly need :)”
Judy
Australia Australia
“Excellent living space, well set up. The location. Ability to go out to the balcony. Staff. Nice to have a two bedroom apt. with two bathrooms.”
Tamara
Australia Australia
“Great location, walking distance to shops, restaurants and bars. Secure undercover car parking quiet location clean and tidy.”
Rachel
Australia Australia
“Close to Mecc. 2 bedrooms with 2 bathrooms and spacious lounge room.”
Michael
Australia Australia
“Housekeeping service was excellent, and the front desk staff were very professional and friendly. Great location with excellent shops and a variety of restaurants.”
De
Australia Australia
“I did not have breakfast but everything els was great!”
Kath
Australia Australia
“Walking distance to the MECC, easy checkin, friendly staff, clean and comfortable”
Madonna
Australia Australia
“Friendly staff. Room clean and tidy. Beds were comfortable. Great location Parking available”

Hotel surroundings

Restaurants

1 restaurant on site
Let's Do Greek
  • Cuisine
    Greek

House rules

MainStay Suites Mackay takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
AUD 60 per child, per night
Cot upon request
AUD 10 per child, per night
2+ years
Extra bed upon request
AUD 60 per person, per night

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MainStay Suites Mackay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.