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Get the celebrity treatment with world-class service at Pan Pacific Melbourne

Pan Pacific Melbourne offers luxurious and stylish accommodation, with panoramic views of the city, Port Phillip bay or Yarra River. Pan Pacific Melbourne has direct internal access to the Melbourne Convention and Exhibition Centre. Crown Casino is a 20-minute walk, and Melbourne Tullamarine Airport is a 20-minute drive away. All air-conditioned modern rooms at the Pan Pacific Melbourne include floor-to-ceiling windows with stunning views. Each room has a work desk, a minibar and tea and coffee making facilities. Each room has a flat-screen TV with satellite channels. There is 24-hour in room dining available to all in-house guests. Breakfast is also available though the in room dining menu located in guest rooms, and orders can be placed through a food order system. Pan Pacific Melbourne offers concierge services and the 24-hour front desk can arrange dry cleaning, currency exchange and babysitting. It offers facilities for business meetings and events.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Hotels & Resorts
Hotel chain/brand
Pan Pacific Hotels & Resorts

Property highlights

  • Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Linxi
    Australia Australia
    Good location next to convention centre and south wharf, away from busy city but just a short stroll to the CBD or easily catch a tram within the free zone. Very friendly and professional staff at front desk as well as bar restaurant. We were...
  • Steven
    Australia Australia
    "Always buy the worst house in the best neighbourhood", well, the "worst" room on the 19th floor was marvelous. And it's only the "worst" because it's the smallest (according to the fire escape plan). It was bright, well appointed with a mini...
  • Jan
    Australia Australia
    Good location, some walking involved to be mindful of for older guests. Staff were extremely helpful. Room we stayed in had a marvellous view up the Yarra. The extra money for breakfast to be included along with Executive Lounge access is well...
  • Kate
    Australia Australia
    The bed was extremely comfortable and the concierge staff were exceptional. The grandeur artwork as you walk through the entrance is captivating. The restaurant offered a delicious variety of cocktails and tasty food. We loved our stay!
  • Millicent
    Australia Australia
    Location was great for our needs, staff were so friendly and attentive, very comfortable bed in a large room and cannot forget the gorgeous smell when you arrive in the lobby. We always love our stays at Pan Pacific.
  • Thilani
    Australia Australia
    Property is squeaky clean and staff were really nice from the start. Very professional and friendly staff and loved facilities. Room is spacious and comfortable.
  • Sally
    Australia Australia
    Amazing room we had a room on club level. Loved the pillow menu and other special touches. Drinks and canapes was lovely in the lounge
  • Olivia
    Australia Australia
    One of the best stays in Melbourne I have had. Check in the Jacky was absolutely delightful and so welcoming at my 6pm check in. Was met in the room by a bottle of bubbly for an occasion. Had a beautiful room service dinner of pasta and burrata...
  • Andrew
    Australia Australia
    Location was great with great access to transport for getting around, close to great restaurant's and entertainment. The reception staff and housekeeping were great, the whole accommodation was exceptional for comfort and cleanliness
  • Kelly
    United Kingdom United Kingdom
    Amazing views, fantastic location. Highlights were the comfiest bed I’ve ever slept in and the staff were incredibly friendly and helpful. The gym also had amazing views too!

Hotel surroundings

Restaurants

1 restaurant on site
  • Dock 37 Bar and Kitchen
    • Cuisine
      Italian • Seafood • Australian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Pan Pacific Melbourne takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 100 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB. The Hotel is no longer accept Diners Club Card as a payment method.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pan Pacific Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.