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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool, try the pool slide, or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas, salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks, The Star Casino, Broadbeach, Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids, with fun activities including video games, party theme nights, and movie screenings. Splash Zone Water Park is also on-site and includes water slides, toddler slides, a dumping bucket, water cannons and a range of other water activities.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 bunk beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
4 bunk beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Samantha
    Australia Australia
    Excellent amenities for families, pools, water park, playground, restaurant, putt putt and kids club activities. Staff at the restaurant were amazing, always friendly and the food was great every time!
  • Blake
    Australia Australia
    The splash park is always loved by our kids, as are all of the facilities. We love the tropical feel of it all as well as the cleanliness and that it’s a block from Mermaid Beach and a Woolies
  • Karen
    Australia Australia
    The kids love the pools. Great having a washing machine in the room.
  • Joanne
    Australia Australia
    The pool areas were great, the kids loved the splash zone. The apartments were comfortable. The BBQ facilities were great. The staff were very very good. Reception staff, helpful and patient. The staff at the deck always went above and beyond.
  • Piers
    Australia Australia
    Pool and slides were great for the kid. Its a great central location with large comfy apartment style rooms
  • Rebecca
    New Zealand New Zealand
    Absolutely fantastic for the children mini put tennis spa pools restaurant cinema room
  • Arlouise
    New Zealand New Zealand
    Fantastic for our 10yr old twin boys Our room was locate right next to the cafe, waterslide and pool area They had so much fun moving between the pool areas that they didnt even get time to book into kids club Grounds and pools were well...
  • Alvaro
    Australia Australia
    Great and clean facilities. Close to the beach and shops.
  • Susasga
    New Zealand New Zealand
    Had everything we needed for an easy relaxed holiday. The staff were friendly and helpful and the kids loved the selection of pools!
  • Wilkinson
    New Zealand New Zealand
    Everything you need in 1 place. The restaurant at the deck has a fantastic chef!

Property surroundings

Restaurants

1 restaurant on site
  • The Deck Restaurant & Bar
    • Cuisine
      Australian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

House rules

Turtle Beach Resort takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$131. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the property is a 3-storey building with no lift access. Each level is only accessed via stairs, which may be unsuitable for some guests.

Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.

Please note that reception hours are as follows:

Sunday–Thursday from 07:00 until 19:00

Friday–Saturday from 07:00 until 21:00

Please note a 1.65% credit card surcharge applies to all transactions.

A valid credit card must be shown upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation and the same credit card used at the time of booking.

Please be advised the light rail extension development project is currently in progress; there may be some noise from the nearby construction. We do apologise and thank you for your understanding.

Please note that all apartments have air-conditioning in the living rooms only, except the 2 Bedroom Family Suite which also has air-conditioning in the bedrooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.