All clients under the age of 18 must be accompanied by a parent, guardian or an individual over the age of 18, The property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in.

Please note that a mid-week housekeeping service is only offered for stays of 8 nights or more.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that for same-day bookings and late arrivals, a photo of a valid driver's license and a credit card, both in the same name, must be provided at the time of booking to facilitate late check-in. Same day bookings must also check in during reception hours. For any questions please contact The Wave Resort directly.

Please be advised that Niecon Plaza is being demolished nearby. This is not within our property, but we would like to make you aware of noise works. We apologise for the inconvenience and thank you for your understanding.

Please note that all Visa and Mastercard payments will now incur a surcharge of 1.5% and 3% for all Amex bookings.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Se pedirá un depósito por daños de AUD 500 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.