About this property

Exceptional Facilities: Thompson Madrid, by Hyatt in Madrid offers a rooftop swimming pool, fitness centre, sun terrace, restaurant, bar, and free WiFi. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, tea and coffee makers, and city views. Additional amenities include balconies, minibars, and work desks, catering to all guest needs. Dining Experience: The family-friendly restaurant serves Mediterranean cuisine with vegetarian options. Guests can enjoy lunch, dinner, and high tea in a traditional and modern ambience. Prime Location: Located 13 km from Adolfo Suarez Madrid-Barajas Airport, the hotel is near Gran Via Metro Station (3-minute walk) and attractions such as Thyssen-Bornemisza Museum (12-minute walk). Guests appreciate the attentive staff and convenient location.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Thompson Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.3

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Fiona
    United Kingdom United Kingdom
    The bed was sooooo comfortable, spacious room and cool bathroom. Perfect location for all round Madrid. Roof top bar was nice, never used the pool as it had a leak.
  • Ochwila
    Kenya Kenya
    The location was excellent, very friendly and supportive staff. Very clean and spacious room.An inviting soft and soothing bedding that guaranteed a restful and rejuvenating sleep.
  • T
    Hong Kong Hong Kong
    Central location but quiet. Excellent restaurant nearby - LaMucca, also run by the Hyatt Group. Friendly staff, diverse set of languages.
  • Ross
    South Africa South Africa
    The position is absolutely amazing and you are in walking distance from most of the highlights you will want to explore. The staff try hard and really made me feel at home.
  • Jason
    United Kingdom United Kingdom
    Location was great. The rooms were very comfortable and the pool area was nice. Decent gym and service was excellent.
  • Karen
    Hong Kong Hong Kong
    Comfort and size of the room means I could really unwind inside without feeling too cramp for space
  • Farshad
    Germany Germany
    Everything except the room where we could not open any window and when I asked to upgrade against payment to a room with a window the staff did not try at all to help. Additional to that the room service never answered the phone and the...
  • Helen
    United Kingdom United Kingdom
    Well equipped room, such friendly helpful staff. We loved our stay !
  • Rabia
    United Kingdom United Kingdom
    Great location, friendly and considerate staff, clean and spacious rooms , good room service options, superb breakfast and emphasis on guest experience. Overall great experience, top hotel in Madrid.
  • Antonia
    Spain Spain
    Location was perfect. Bed was huge and so comfortable! The room size was so great also, lovely decor.

Hotel surroundings

Restaurants

1 restaurant on site
  • BAR/RA
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian

House rules

Thompson Madrid, by Hyatt takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 500 is required on arrival. That's about US$589. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.