Sustainability certification

Mercure Tunbridge Wells Hotel

–Great location - show map
+66 photos
Scored 7.5
Rated good

Staff

8.5
  • View
  • Garden
  • Pets allowed
  • Free WiFi
  • Bath
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage

About this property

Comfortable Accommodations: Mercure Tunbridge Wells Hotel in Royal Tunbridge Wells offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving European cuisine with vegetarian, vegan, and gluten-free options. The hotel features a bar, coffee shop, and outdoor seating area. Additional facilities include a lounge, 24-hour front desk, and free WiFi throughout. Convenient Location: Located 58 km from London Gatwick Airport, the hotel is near attractions such as Ightham Mote (20 km) and Hever Castle (23 km). Guests appreciate the attentive staff, comfortable rooms, and excellent service.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Full English/Irish, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 single bed
and
1 double bed
1 double bed
1 double bed
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Neil
United Kingdom United Kingdom
“The reception staff were so helpful, very polite and efficient. We had a good sized room overlooking a secluded patio area, the room was well appointed but on arrival we found the window open, it made the room feel very fresh but cold, the heater...”
Lee
United Kingdom United Kingdom
“Good choice of breakfast, lovely restaurant and good daytime food selection. Was going to eat but happy with eating in. Staff friendly and helpful. Would easily stay again.”
Karen
United Kingdom United Kingdom
“The respect help from staff always happy within there job the area off the rooms peaceful”
Davedennyc
United Kingdom United Kingdom
“Being dog friendly is a must for us. Visiting family in Tunbridge Wells it is a good location for us. Good facilities in the room - 2 arm chairs, ample USB charging points, tea & coffee making facilities, TV, hair dryer and an iron”
Marguerite
United Kingdom United Kingdom
“Location ideal for our needs. Excellent restaurant evening meal well cooked and presented and very tasty.”
Belinda
Australia Australia
“Friendly staff. Room was clean, comfortable and had everything we needed. Good location. Enjoyed the breakfast and bar facilities. Highly recommend.”
Everitt
United Kingdom United Kingdom
“The breakfast and evening meal were exceptional with very friendly and hard working staff that kept the place. very clean and a pleasure to visit”
Alex
United Kingdom United Kingdom
“Quiet & comfortable, perfect for a little get away”
Jayne
United Kingdom United Kingdom
“Bed and room was very comfortable and clean, with all the necessities required. Breakfast was very nice and good value, dinner was good. Thought there was a pool when booked as it was advertised with so disappointed as not available.”
James
United Kingdom United Kingdom
“Excellent value for money. The bed we had was huge and comfortable. Could have done with another pillow each (though there may have been more in the wardrobe, I didn't check 🤣) All in all a very pleasant stay”

Hotel surroundings

Restaurants

1 restaurant on site
The Mallows Restaurant
  • Cuisine
    European
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Mercure Tunbridge Wells Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.