About this property

Comfortable Accommodations: Lucca Heritage Retreat in Lucca offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a minibar. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a lounge, and a coffee shop. Additional services include room service, breakfast in the room, and luggage storage. Prime Location: Located in the city centre, the hotel is a short walk from Guinigi Tower and Piazza Napoleone. Pisa International Airport is 37 km away. Nearby attractions include San Michele in Foro and the Leaning Tower of Pisa. Guest Satisfaction: Highly rated for its attentive staff, convenient location, and excellent service support.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Lucca, this hotel has an excellent location score of 9.9

Breakfast info

Continental, Italian


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Dwayne
Australia Australia
The accommodation was beyond amazing! The staff were extermely friendly, helpful and happy! The pure opulance of the property cannot be overstated, and it is better than the photos on the website portray. The beds, ensuite, towels, bathrobe,...
Elaine
United Kingdom United Kingdom
It was a sanctuary in the heart of the city during Lucca Comics and Games
Melanie
United Kingdom United Kingdom
The property was beautiful, very stylish and very comfortable. The room was very well appointed, coffee machine with pods, exquisite bathroom and plenty of toiletries, lots of coat hangers in a very generous wardrobe and a very, very large and...
Chronopoulos
Australia Australia
The whole place was immaculate. The friendly staff made us feel welcome and couldn't do enough to make our stay enjoyable. I highly recommend this property. We are definitely going back when next in Italy.
Rebecca
United Kingdom United Kingdom
What an incredible and peaceful location! The room exceeded all expectations, such a luxurious, calm environment. As the staff said, “it should feel like home away from home” and it really did. The minibar featured amazing wines, and we were...
Paul
United Kingdom United Kingdom
We loved the elegant and imaginative way that an historic building had been re-imagined into a luxurious B&B. The attention to detail both in design and execution were superb. The large and comfy lounge was a welcome haven after a day spent...
William
United Kingdom United Kingdom
The breakfast was excellent and plenty to choose from. My wife is coeliac and Danielle went out of her way to make sure she had the correct bread etc. All the staff are fantastic and very attentive. We will definitely be back.
May
Australia Australia
Central, love the decor , excellent friendly attentive staff
Michael
United Kingdom United Kingdom
Great location in the centre of town with easy access to the train station with good connections to surrounding towns. Lovely vibe about the hotel. Team were very informative and very helpful.
Melissa
South Africa South Africa
The most beautiful sanctuary, a historic boutique hotel with the friendliest and most helpful staff. It smells so nice in the lobbies and Italian music transforms you to another world. Buffet breakfast in Italian style was super delicious. I...

Hotel surroundings

Food & Drink

Breakfast

  • Superb breakfast included with all options.
  • Cuisine
    Continental • Italian
More food and drink
More food and drink
Meals • Facilities

House rules

Lucca Heritage Retreat takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
€ 100 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lucca Heritage Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 046017ALB0066, IT046017A1N5WSV83F