Your reservation charge will appear on your credit card statement under the name of: Hotelera Playa Paraíso, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation.

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival.

In case you require an invoice it will be provided by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.

Environmental Fee of MXN32.57 Mexican pesos per room, per night will be requested upon check-in.

The type of bed selected is subject to availability at the hotel.

The property does not accept reservations of 10 rooms or more. Bookings of 10 rooms or more are considered group and different policies apply.

All special requests are subject to availability and may incur additional costs.

It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Číslo licence: 008-007-002925/2025