If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
You might be eligible for a Genius discount at The Grand by SkyCity. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at The Grand by SkyCity
The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbour and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness centre and a luxurious day spa. Guests enjoy free WiFi in the rooms.
The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is situated in Auckland CBD (Central Business District).
The fully equipped fitness centre offers a 25 metre heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost.
Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room.
Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.5
Free WiFi
8.3
Guests who stayed here loved
Cuddihy
New Zealand
“Beds are so comfortable
Location convenience
Everything you need supplied”
Yan
France
“The hotel is just in front of the Sky Tower, so great start !
Staff was super helpful and nice too.
The breakfast is just amazing with a huge buffet and a wide selection of plates. The heated pool is a nice plus also.”
Kristi
Australia
“Great location, super comfy beds, great facilities, spa onsite, great staff, pool, gym, etc. Very close to restaurants. Definitely book in for a massage. Amazing.”
R
Ritchie
Australia
“Great value for the money. Inclusive breakfast is terrific with a good variety. Room was a great size and very clean. Reception was very efficient.”
S
Sunny-lee
New Zealand
“Have stayed here a few times now & everything is always fantastic. Clean, staff are great & perfect location.”
P
Piri
New Zealand
“We didn't have to drive everywhere. Everything was walking distance”
C
Cathryn
New Zealand
“The room was lovely, and breakfast was amazing. Dine in service excellent 👌”
B
Bailey
New Zealand
“We didn’t have breakfast. But the location was perfect for us.”
H
Helen
United Kingdom
“Fabulous hotel close to the main city in great location. Very clean and comfortable”
E
Emma
New Zealand
“That we were surprised with an upgrade which made our trip so much better.”
Hotel surroundings
Food & Drink
Breakfast
Very good breakfast included with select options or available at the property for US$26.11 per person.
Menu style
Buffet
Cuisine
Continental
Metita
Service
Lunch • Dinner
Ambiance
Modern
Menu
À la carte
More food and drink
Meals • Restaurants • Facilities
House rules
The Grand by SkyCity takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$116. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that The Grand by SkyCity requires a NZD $100 deposit per night booked payable by credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.
You must show a valid photo ID and credit card upon check-in.
Please note that there is a 1.8% charge when you pay with a contactless and/or credit card.
Please note that the private parking is valet parking and is offered at an extra cost.
Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Grand by SkyCity in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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