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Reviews of Best Western City Sands 4 stars

Cnr Bank & Corrimal Street, 2500 Wollongong, Australia

#27 of 49 hotels in Wollongong

Guests' Choice

Review score

Based on 1566 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Very comfortable and convenient
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The location and facilities

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    great location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night

    nil

    fantastic

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Family with young children
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    clean

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Great location, friendly staff and comfortable rooms (though the bed, not so much)
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 6 nights

    The bed was really soft and bouncy so we tended to wake each other up in the night with even the smallest movement. Our room was right by the laundry facilities and plant room which I think would explain the noises we'd hear throughout our stay. Something like a Nespresso coffee machine would have made all the difference for my husband!

    The view was amazing, great to have the beach right on the doorstep. We enjoyed having a separate bedroom away from the living area. The food at the restaurant upstairs was incredible.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Short getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Sofa bed was not comfortable. All the lighting was very dim and not bright enough.

    Great accommodation close to everything you need. Having a bistro and restaurant downstairs makes it so convenient. Parking on site was great.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    One of the best hotels we have ever stayed in.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night

    Views of the golf course & ocean were fantastic. Rooms were large, modern and clean. Couldn't fault anything in this place, even the food in restaurant is top quality. We are definitely coming back.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Totally enjoyable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    It rained........Nothing it was great Actually constructive criticism the fridge is way tooo small for a unit style accommodation

    The view was spectacular, i could lay in bed with my head on the pillow and see the surf. Spectacular

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Pleasant place for a weekend getaway
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night

    Most of the areas were clean except for my couch which had crumps left from the previous guest which I noticed as soon as we entered, it was quite a turn off. Also the room had a strong scent which was not pleasant but it did fade out a lot after we left our window open to let the fresh air in.

    The ocean view from my room was amazing. Very relaxing. Room was spacious and had everything we need and more. Balcony was also spacious and once again the view was spectacular. Food from the restaurant was nice but the breakfast buffet did not offer many choices.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Excellent place to stay in close proximity to the city and beach.
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The furniture was a little worn and could do with replacing.

    The club is close to the city. There is easy parking. Meals are available at a reasonable rate. The view from the room was excellent.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm went off at 3am, elevator was broken, balcony door lock broken, no aircon in the bedroom

    Lovely location on the beach

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    the view

    Fantastic

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View
    • Stayed 2 nights

    lift wasn't working at the time but staff carried our luggage up, just wasnt great as we were getting ready for a wedding a make up artist etc had a fair amount of equipment to carry up then back down numerouse flights of stairs at 5am.

    everything was great and would stay here again.

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    Wonderful time & lovely room
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and facilities

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Lovely hotel rooms and grounds but spoiled as I was unable to access or use the restaurant in the l.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the lift was not working when I stayed and I had a swollen knee injury. That evening I couldn’t access the restaurant because the doors to the first floor was locked I proceeded to the ground floor and could not gain access. I rang the bell but no one answered do I had to walk up to the second floor returning to my room.

    The rooms and reception staff checking in and out were brilliant, Unfortunately the lift was not working when I stayed when I went

    Stayed in March 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    When booking it does show they provide parking but we were not informed that they sell their parking spaces when an event is on at the stadium down the road. So there was no space for us. We were told come back later to park our car. I’m assuming when the event was over and this was in the evening. The streets were filled with cars so no parking on the street. It just sucked that the receptionist had an oh well not their problem attitude (in a nice voice) That first interaction set the tone of our experience that impacted our plans. A solution could be to reserve some parking spaces for staying guests. Maybe a couple of orange cones and a reserved for guest signs.

    It’s a nice and clean place to stay. Staff including bar staff are nice. My first experience staying with best western. It is apart of the golf club so there were golfers out in the morning which I didn’t mind. Nice waking up to the ocean view. We were informed of an elevator issue which was fixed when we had arrived.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    great stay for one night and great golf course
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    parking closer to the entrance to unload car

    If you have a golfer in the family this is a great location. Nice relaxed eating options very accessible course and super comfy beds.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Good spot if the lift works.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The lift didn’t work.

    Nice location on the southern edge of the city with good views to the ocean and south.

    Stayed in February 2024

  • Reviewed: 17 April 2024

    9.0
    Very happy with everything about our stay will definitely be back for our next trip to the gong.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Undercover parking was the only thing we would have usually asked for but we were very happy with secure outdoor parking

    Loved the location, loved the view. Room was large with everything we needed and very clean. We used the golf course and club facilities and enjoyed the beach everyday as well.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    We had a quick, overnight stay. The staff were friendly and knowledgeable. The room had everything we needed and was com
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The room was clean and comfortable. It was extremely spacious. Staff were friendly.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    No elevator.

    Nice rooms, nice pub, nice views.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    We were quite happy with our stay other than the lift, breakfast & parking critique.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Lifts not working was the major disappointment. Whilst we were made aware of this prior to arrival it was too late to look for other suitable accommodation. On-line led us to believe that breakfast was available on site but this proved to be incorrect. Perhaps a few parking spaces could be reserved for those staying overnight or longer as depending on when you arrive it can be quite a walk from your vehicle to Reception.

    Location, friendly staff, staff assisted with carrying luggage to & from room. Location was fine for what we required. Discount was given for problems listed below. Other than "What we didn't like" below we were satisfied with the accommodation.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Will always visit again
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Mountain View
    • Stayed 1 night

    Everything was perfect

    Location

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No toaster and no furniture on balcony

    Beds were comfortable and apartment was spacious.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Amazing views and a relaxed environment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Walking up the stairs coz the elevator was broken

    The views were amazing, property was clean.

    Stayed in March 2024

Showing 1 – 25

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