Opiniones del PVT Hostel

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations. At PVT Hostel, we strive to offer a high standard of service and comfort, and it is disappointing to learn we fell short in your case. Your review indicates dissatisfaction in several key areas, including cleanliness, comfort, and overall value. While we acknowledge your concerns, we would have greatly appreciated the opportunity to address them during your stay. Our reception team is available daily from 3:00 PM to 10:00 PM to resolve any issue on the spot—whether it be a linen concern, noise, or a question about our facilities. We do note that you rated our location (7.5) and staff (5) higher than the other categories. We’re glad you found the hostel accessible and our team relatively helpful, and we sincerely regret that this was not enough to offset your overall disappointment. Your comments have been shared with our operations manager so we can better assess what may have gone wrong in this particular instance and make the necessary adjustments. We remain committed to growth and to providing a better experience for all future guests. Sincerely, Management Team 📍 PVT Hostel, Montréal 📧 pvthostel@gmail.com 📞 +1 (438) 936-4466

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations. At PVT Hostel, we strive to offer a high standard of service and comfort, and it is disappointing to learn w… Mostrar más

Hola Montse, Thank you so much for your kind words and for taking the time to share your experience! We’re truly glad you felt welcome and well taken care of — your comment about our team really means a lot. It’s also wonderful to hear how much you enjoyed the hostel overall. We appreciate your honest feedback about cleanliness. While we aim to keep all spaces spotless, we know there’s always room to improve — especially in a dynamic hostel environment. Your note is taken seriously, and we’ll be working closely with our team to raise the bar. We hope to see you again very soon! Un abrazo, PVTHOSTEL

Hola Montse, Thank you so much for your kind words and for taking the time to share your experience! We’re truly glad you felt welcome and well taken care of — your comment about our team really means a lot. It’s also wonderful to hear ho… Mostrar más