Reviews of Brunnen Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Friederikenstr. 40, Ruettenscheid, 45130 Essen, Germany

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Reviewed: 21 September 2025 · Stayed in September 2025
Verified reviewNormal
La cama era incomoda y la almohada tambien incomoda
Reviewed: 20 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEasy to get there - only 4 tram stops from the central railway station. Quiet, clean and smell free room ( exception : see below ). WiFi and TV working well. Sufficient breakfast buffet. A supermarket on the other side of the road.
Not every object in the room was in a top condition ( I really don't mind, but some people care ). No remote TV control. 2 screws at the door lock need to be fixed. Smelly cabinet.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewEverything excepțional
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThere was nothing to like at this hotel. The hotel smells cigarettes every where, the bathrooms have broken doors and very old toilets. The stuffs are unprofessional and they serve the worst breakfast I have never seen in Europe.
Every thing was bad at this hotel
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewLocation
The pictures are misleading.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewNothing
Room was extremely dirty , bedding with someone's hairs , mouldy, dirty shower that I was scared to touch in case it will break. Everything in this hotel was unacceptable. Travelling from very far with 2 young children I would avoid this place. Nobody in the reception when we arrived and when we left. Smells like someone piss on the floor . Dirty walls like someone vomit on them . Nothing like shown on pictures and nowhere to complain about the room as there was nobody in the reception. Avoid even if it's free
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewVery good
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewNothing.
We walked back out the hotel 20mins after arriving. The room reeked of cigarettes, didn’t look anything like the photos and in general the hotel looked like a lost place in the GDR. The check in was done through telephone by an angry man. The woman who was there seemed lovely but didn’t speak any English so communication was difficult.
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewFriendly staff, clean rooms, good breakfast, nice location
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewClean,friendly and a good price. What more do you need?