My room was on the top (6th) floor and had a single bed. The bed itself was very comfortable, but the pillow seemed very old and offered no neck support, so I didn’t sleep very well. After two days the room also started to smell a bit odd, as it hadn’t been cleaned.

It’s close to the station and the Dom, with public transport just around the corner. The rooms are quiet and peaceful. Breakfast is just right for me, a good and varied selection of foods.

Stayed in November 2025

Doesn’t feel/look like a 4 star hotel. It looks better on the pics as it is in real life.

Good location. Quiet, and clean bed.

Stayed in November 2025

It does get noisy from the street so bring earplugs. The breakfast is insanely expensive, save your money and go to the lovely bakery down the street

Comfy beds and great location

Stayed in November 2025

The shower head in my room was so calcified, that it was painful to use with high water pressure. I decided to buy vinegar at a shop nearby and treated it over night to make it nice for the next days (problem perfectly solved). There was also a smell on the corridor, a bit more fresh air would have helped. Tilting the window was possible in the room, so that nuisance was not perceivable anymore.

Very friendly and helpful staff. Some art in the corridors. The location was perfect for shopping: you are in the main shopping street just when stepping out of the hotel. Also access to trams to cross the Rhine in direction of the Cologne Lanxess Arena e.g. (3 stations away). It is just a 10 minutes walk to the Kölner Dom or to the riverside. If you are not a big fan of breakfast buffets, there is a charming coffee shop a few meters from the hotel, in which you can have a cappuccino and a piece of cake (sitting inside or terrass, no car traffic).

Stayed in September 2025

There's no fridge in the room and it was really small which is a problem if you're planning to stay for multiple days, you also have to download an app to check in

Great location, pretty clean, comfy bed

Stayed in July 2025

Didn't like the dark room

We didn't have any breakfast as it was too expensive.

Stayed in September 2025

No coffee

Central

Stayed in September 2025

Broken door, no kettle, no coffee, hot water was turned off, had to find the main switch, toilet is installed too high, OK hotel with a lot of improvement potential, could be much better, needs a touch of someone who cares about guest experience.

Great location, friendly staff

Stayed in September 2025

Can’t think of anything.

Good selection for breakfast and friendly staff.

Stayed in September 2025

A liitle bit small rooms.

Location

Stayed in June 2025

Many weird messages via booking.com, the translation isn't correct, said I must complete this and that, if I don't I can't check in and was extremely confusing. I didn't need to complete anything. And that they won't receive messages via booking.com and the link sent was only for upgrading not checking in. Because of this I didn't get sent wifi and had to go ask after check in and not seeing anything in the room and not told anything. They also sent so many emails, I got 12! Only booking 2 nights. And they were incorrect as well, on check out day I was sent emails telling me my check out is tomorrow..... They made things much harder and confusing, not using tech well.

Rooms are decent, can use a nearby gym for free

Stayed in June 2025

One did not feel very welcome. The entrance was uninviting. There were no coffee and tea making facilities. Staff seemed inexperienced and weren’t very present.

The location is good.

Stayed in June 2025

The elevator wasn't working and my room was on the top floor. It was exhausting walking up and down the stairs.

The room was nice and clean. There were restaurants and coffee shops within walking distance. The staff was professional and helpful.

Stayed in May 2025

I was in Cologne for FIBO, a large exhibition. The best thing about the hotel is its location - it is located at the end of the shopping street, an easy 10 min stroll to the Dom Cathedral. Room size was ok. The main issue for me was the room cleaning is only done every 2 days, and the housekeeping actually missed and forgot to clean my room after the second day. The reception staff was nice however and when I complained, she came up and did some cleaning herself. The pillows were sort of formless and soft. Couldn’t get good neck support from them. The hotel gives you 2 duvets instead of 1 on a king/queen sized bed and I suppose the theory is that the 2 persons don’t have to fight for the duvet. The problem however the duvet is narrow and barely covered me (and I am not extra large in size). The main door was supposed to lock after hours when there was no one at reception, however from experience (I was out almost all 6 nights late), it was never locked and I got into the hotel without using my key pass. From there, one can access all areas of the hotel, including outside of the rooms via the staircase or the lifts (which didn’t require any keycard to activate). So security-wise, it’s not the most secure. Fortunately there were no problems or incidents for me.

Stayed in April 2025

The single bed was an old-fashioned size, more typical of what a monk might expect 50 years ago.. flawed thinking. A bottle of beer would have been a nice addition to the almost empty fridge - I needed one after a day at Merheim Neuro NovaKlinik visiting a close friend.

Location was excellent Room was fine Hotel was trendy/quirky so had a nice feel No breakfast as was additional cost

Stayed in March 2025

I was receiving spam messages from their hacked booking account asking me to provide card info. Be carefull with the scammers.

the location was great, especially if you are planning to attend the carnival. The staff was very friendly. Rooms were clean and were cleaned whenever requested. Hotel bar is nice without overprized drinks.

Stayed in March 2025

Beds

Location

Stayed in February 2025

Hotel is in a great location - easy to find and near the station. Room was a bit small but staff were great

Stayed in January 2025

The room we got was quite small, but not bad for a 2 night stay

Location is great, room is clean and staff were friendly

Stayed in December 2024

We recived a lot of (unwanted) spam/fishing mails from the location. Perhabse they have a data problem? At night this part of town is not that charming to visit (it is at the shoping district)

It was a nice room in the hard of the city at a walking distance from the köln dom.

Stayed in January 2025

The bedside shelf, just above the pillows, hadn't be dusted. We were disappointed that there weren't tea/coffee facilities in the room.

Staff were very friendly and helpful. The beds were comfortable and the room wasn't too hot. The location was fantastic and was in walking distance to the shopping area, Cathedral, Main train station and the Christmas Markets.

Stayed in December 2024

Great location in the main pedestrian shopping areas of Cologne. Just over 10 minute walk to the cathedral and 5 minutes to the nearest (and best of those we visited) Christmas market.

Stayed in December 2024

Great location for visiting the Christmas markets. Very friendly staff and great value for money

Stayed in December 2024

Rooms a bit basic

Very good value in an excellent location

Stayed in June 2024