Reviews of Appart'City Classic Clermont Ferrand Centre
46, Boulevard Pasteur, 63000 Clermont-Ferrand, France
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEasy check in to a nice apartment, close to the centre of town. The reception staff were lovely and very helpful. There is a small kitchen area with basic equipment, ideal if you don't fancy eating out. There is a supermarket 2 minutes walk away too. The room was generally clean though the shower area was looking a bit tired with black mould in places. Everywhere else was good. A good night's sleep in a quiet, good value for money, city location.
We selected Appart' City Classic since it was very affordable but mainly as it offered accessible parking. This was only an additional 10 Euros, which is still great value. What wasn't made clear though is that there is a maximum width of 1.9m so with a large SUV or simular, you may struggle. We just squeezed in so all was good and the parking is very secure. The room has no air con, a fan only, which we had to have on all night to make it bearable. Pretty much what we expected for only 53 Euros though, good value for money.
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment, particularly the convenient location and helpful reception staff. We are also pleased that the kitchen facilities and nearby supermarket met your needs. We apologize for the condition of the shower area. Your feedback is invaluable, and we will address the issue of black mould promptly to ensure a better experience for future guests. Regarding the parking, we appreciate your understanding regarding the width limitation. We will consider your feedback to improve our communication about parking restrictions. We understand that the lack of air conditioning was a concern, especially during warmer nights. Thank you once again for your feedback. We hope to welcome you back in the future and provide an even better experience. Best regards, La réception
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment, particularly the convenient location and helpful reception staff. We are also pleased that th… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIt’s inexpensive
The breakfast is too simple for its cost.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood stay for just a night. It was on our way, so it covered our needs. There is possibly stay more too, the room has all necessary things. Our room had old furniture and bathroom, but it was clean.
Hello, Thank you for your message. We look forward to welcoming you again in Clermont-Ferrand or in another Appart'City. Best regards, Reception.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewSpacious, quiet, clean
Bathtub a bit old and not that pleasant
Thank you for your feedback! We are delighted to hear that you found our space spacious, quiet, and clean. We strive to maintain a comfortable environment for all our guests. We apologize for any inconvenience caused by the condition of the bathtub. We are committed to improving our facilities and will take your feedback into consideration for future renovations. We hope you will give us another chance to provide you with a better experience. Warm regards, Emilie, Reception
Thank you for your feedback! We are delighted to hear that you found our space spacious, quiet, and clean. We strive to maintain a comfortable environment for all our guests. We apologize for any inconvenience caused by the condition of th… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewSpacious apartment, decent location, good price
Room getting tired: although functional, kitchen and bathroom both looked like they were from 1970s. Several awkward/poor pieces of design: No lamp by bed, but also no light switch nearby. So if reading in bed, you need to cross room to turn out light and then walk back in darkness. Good sized double bed was pushed a little too far towards window which would make it awkward to walk around for person in that side. Kitchenette had a kettle/coffee maker, and two socket options, but nothing to put items on - items either needed to be put on stove to use from one socket or the floor for the other. A small surface near one of these sockets would have made allot of sense, and both had ample space for this to have been done
Dear Valued Guest, thank you for sharing your experience with us. We are sorry to hear that the room design did not meet your expectations. Your feedback on the lighting and kitchenette setup has been noted, and we are actively working on updates to ensure a more convenient and comfortable stay for our guests. We appreciate your valuable input and hope to welcome you back soon with a refreshed room experience. Our best regards. The Appart'City Clermont Ferrand Centre team
Dear Valued Guest, thank you for sharing your experience with us. We are sorry to hear that the room design did not meet your expectations. Your feedback on the lighting and kitchenette setup has been noted, and we are actively working on … Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe studio was spacey for one person, the two receptionists very helpful and friendly, and everything was clean when I arrived. Bus stop right in front of the hotel, from where you can easily access main points of interest, or routes there. Nothing too fancy and the price a bit high but had everything I needed for my weekend stay!
Elevator stopped working for two days, kitchen a bit cramped and no room to store food other than the clothes closet.
Hello, We appreciate your review and are pleased that you enjoyed our spacious studio and transportation convenience. Our team strives to create a friendly atmosphere for each guest. We sincerely apologize for the elevator issue and any inconvenience the kitchen setup may have caused. Your comments are invaluable as they guide our improvements. We hope to have the chance to provide you with a flawless stay in the future. Best regards, La réception
Hello, We appreciate your review and are pleased that you enjoyed our spacious studio and transportation convenience. Our team strives to create a friendly atmosphere for each guest. We sincerely apologize for the elevator issue and any in… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe rooms need a little lift - a bit run down. Breakfast was fantastic and staff wonderful
Hello, We appreciate your feedback and are pleased that you had a positive experience with our breakfast and staff. Your comments about the rooms are valuable, and we are actively seeking improvements to ensure your stay is more comfortable. We thank you for choosing our hotel and look forward to serving you again. Best Regards, Emilie, Reception.
Hello, We appreciate your feedback and are pleased that you had a positive experience with our breakfast and staff. Your comments about the rooms are valuable, and we are actively seeking improvements to ensure your stay is more comfortable… Show more
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewGood location and very helpful staff. Also nice to have a kitchenette in the room.
The rooms need a refreshement. The walls are stained and parts of the bath moldy. There is a bad stuffy smell in the room.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewtoo hot. no air conditioning.
Hello, Thank you for choosing our hotel for your stay. We are sorry that the heat in your room did not allow you to fully enjoy your stay. As the establishment is not actually air-conditioned, we provide fans during the summer period. The AppartCity Clermont Ferrand Centre team, Reception.
Hello, Thank you for choosing our hotel for your stay. We are sorry that the heat in your room did not allow you to fully enjoy your stay. As the establishment is not actually air-conditioned, we provide fans during the summer period. Th… Show more
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewThere is no out-of-hours support or phone number. On 2 occasions I was stuck outside, once when arriving I was never sent my room number, and again a few days later when the external door code was changed and I wasn't given the new one. Their customer service only operates 9-5 Mon-Fri, and check-in is from 4pm, so there is pretty much never anyone there when you might need them. Definitely avoid.
Dear, We would like to thank you for taking the time to share your experience. We have read your review and are sorry to hear of your disappointment, and that our teams were not up to your expectations, we apologise. Most of our customers appreciate our location for the calm and tranquility of our environment that, we hope that you will trust us in the future to enjoy a better stay. We'll do our best do proove that these are unfortunate events that do not reflect the quality of our services. Yours faithfully, Emilie, Reception.
Dear, We would like to thank you for taking the time to share your experience. We have read your review and are sorry to hear of your disappointment, and that our teams were not up to your expectations, we apologise. Most of our customers a… Show more
Reviewed: 12 January 2024 · Stayed in December 2023
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewReviewed: 26 October 2023 · Stayed in September 2023
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewReviewed: 17 September 2023 · Stayed in August 2023
Verified review