Reviews of Heléna Hotel & SPA 3 stars
9221 Levél, József Attila u. 25., Hungary

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Reviewed: 19 September 2025 · Stayed in August 2025
Verified reviewReviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewComfortable stay with clean rooms and excellent food. Staff were friendly and helpful.
Pool was unavailable despite being listed, and there was some noise from nearby rooms at night.
Dear Guest, Thank you very much for sharing your experience with us. We are delighted to read that you felt comfortable during your stay, and it gives us great pleasure to know that our cuisine and our team’s efforts contributed to your positive experience. We are sorry that the temporary closure of the pool and the nighttime noise caused you inconvenience. Please be assured that we take both of your remarks seriously, as our aim is always to ensure that our guests can fully enjoy a relaxing stay. We truly hope that during your next visit all of our services will be available in their full splendor, and that we will have the pleasure of welcoming you again. Kind regards, The Heléna Hotel Team
Dear Guest, Thank you very much for sharing your experience with us. We are delighted to read that you felt comfortable during your stay, and it gives us great pleasure to know that our cuisine and our team’s efforts contributed to your po… Show more
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewBasic place very comfortably located next to the highway. Did not test the SPA part. Very good breakfast. Rooms are basic but OK. Backyard parking available, perfect for bikers as a stop.
Dear Guest, Thank you so much for your wonderful review! We are delighted that you rated our staff, location, and value for money with the highest scores, and we are very pleased to read that you enjoyed our rich breakfast and convenient parking facilities. We appreciate your comments about the rooms and cleanliness, and we will keep working to make your next stay even more comfortable. It’s also great to hear that you found our hotel to be a perfect stop for cyclists and travelers near the motorway. We truly hope to welcome you back soon – and perhaps next time you’ll also have the chance to try out our SPA area. Kind regards, The Heléna Hotel Team
Dear Guest, Thank you so much for your wonderful review! We are delighted that you rated our staff, location, and value for money with the highest scores, and we are very pleased to read that you enjoyed our rich breakfast and convenient p… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent location
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified review.
It was dirty, hair in bathroom, the hotel need renovation, food quality low
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewWe came back again for a stay over night and to relax from long trip this year. Great place for family with kids. There is a Taverna, so you can have a dinner and drink. The grocery shop is 5 minutes by walk. There is a nice garden with trampoline, swimming pool - plenty of possibilities how to entertain your children. Friendly staff, great homemade breakfast, we enjoyed our stay and will come back again.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewТhe rooms, the garden, the spa, the restaurant, everything.
Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed the rooms, the garden, the spa, and the restaurant — these are things we are very proud of, and it’s great to know they made your stay memorable. We look forward to welcoming you back soon for another great stay! Best regards, K. Helena, manager
Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed the rooms, the garden, the spa, and the restaurant — these are things we are very proud of, and it’s great to know they made… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe beds were very comfortable. We visited just for a night,but it was a very good experience.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewRecommended
All good
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewDear Guest! Thank you very much. We look forward to welcoming you back to our hotel. Best regards, Helena
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewVery good stay overall, great room, clean toilet and spa facilities were open and functioning.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewPerfect accommodation for a rest – clean, comfortable, with friendly staff and a great location near the highway!