Excellent location. Good accommodation near ski lifts, friendly staff, good breakfast. Beds futons on the floor which is ok for a few days. We had two rooms and a bathroom on our floor which worked perfectly. Great Ladies onsen on the very ground floor.

Stayed in February 2025

My only wish would to have a toilet available on each floor. We had to walk quite a way and down some stairs to the toilet at night which was not ideal. I’d recommend Asking to be in a room on the same floor as a toilet

Stayed in January 2025

The only downside is that we were in the downstairs area and this was cold especially when nights were very cold.

Location was excellent. Great food and lovely hosts. We appreciated access to shared kitchen and onsen. Rooms were a decent size.

Stayed in January 2025

Excellent dinner

Stayed in January 2025

Exceptionally helpful and kind staff, excellent meals and very good value for money. Fantastic location to ski from.

Stayed in January 2025

My room did overlook the dining room which made for some noise, but this wasn't a big problem because I ate at the same times. If you want to sleep in late you might want to request a downstairs room. A bit hard to get to other places at night after the lift stops running without a car, but fine if you are just there to ski. Have to go up and down stairs alot so might not be good for people with mobility issues.

Soratobu Usagi was a cool place that reminded me a bit of a treehouse or a clubhouse. Its got a bit of a strange layout; kind of labyrinthine with many different floors; but I like the Alpine wood decor and the view of the slopes is great. Great location right on the slopes and good breakfast and dinner food available. There's a very hot shared bath, which doesn't have much ambience but it is nice hot and clean. I had a cool upstairs room that was quite big and felt like an attic space in a cool way, with nice views of the slope. The man who runs the desk was accommodating and helpful.

Stayed in January 2024

The location was perfect for ski in/out for suginohara runs for our family of 4. The meals provided at the hotel were lovely and really great portions. The family running the hotel was great, so helpful. Thanks for a lovely stay, we hope to return.

Stayed in January 2024

The mattresses in the room were too firm for us. The snow clearing very in the morning was very loud. But at least that meant there had been lots of snow!

The proximity to the skifield was great. Loved having the onsen on site. Great drying room. Meals were nice and the staff were very helpful and friendly.

Stayed in February 2023

I would have liked more information on how to go to Myoko Suginohara by public transport (with links to the official timetables, even if just in Japanese). I would have liked more information on the price deductions if buying lift passes at the hotel. Maintaining this information, season after season, on the main page of the hotel would be helpful.

The hotel is very close to the slopes and you can ski in/out. The service was good, the staff pleasant, and overall facilities a bit old, but clean and I enjoyed my stay here.

Stayed in February 2023

the communal areas especially on the basement level are unheated (v cold)

Great location (ski in - ski out), friendly hosts, good food, good onsen, good drying room, coin laundry, communal kitchen, everything you need - and great value for money

Stayed in February 2023

Located at Suginohara resort which didn’t have access to a supermarket or many restaurants and cost 1000 yen for a bus to get to Akakura or other resorts for these larger facilities.

The staff were lovely, the room was good sized and breakfast was great. Was fantastic to be ski in/ski out. Good to have access to a small kitchen

Stayed in February 2023

The heating situation was not great. The oil burner required constant monitoring and wouldn’t turn off when temperature was reached and was hard to start. The room also felt like it was not insulated which made temperature management difficult. The blankets also triggered my friends allergies from dust probably. the location makes it a little difficult to get to other resorts and food places but not impossible. For future readers, it’s around 3000 to Akakura Onsen

Staff were always super helpful. On-site onsen was amazing. Purchasable dinner was extremely good. Literally ski in ski out. Bind in and take a free trip up the pair chair lift and buy tickets! Breakfast was very nice also.

Stayed in January 2023

Stayed twice, 2 different buildings (there are several in the complex) Just be aware - the buildings are old and poorly insulated. Neither room I had was relaxing - thin walls/ceiling so other guests kept me awake even if they were just walking around. If you can put up with that you will be fine for a night. Earplugs?. There are only a few eating options in the village nearby, not particularly good value, although the restaurant at the gondola base (upstairs) is very generous and tasty (last order 3pm!)

Typical minshuku/lodge in the mountains, but this one is right next to the ski run, so you can just slide down to the bottom lift (or snowboarders - just walk up to the gondola, its about 10 mins, you'll get there faster!) No need for shuttles! (you can get to and from the train station using the cheap community bus, if time not an issue) Staff - Utako very helpful and great at multitasking even when its busy. They really try hard to sort everyone out - just be patient as English is difficult for them, and your accent doesn't help ;-)! If there is enough snow, easy to ski home right to the door - but careful of cars using the same lanes/carparks. the breakfast / dinner room has a nice view (I didnt eat there though)

Stayed in January 2025

It is just a very small silly Westerner problem but the mattresses did take a little getting used to being so thin. In saying this though by the end of our stay I was enjoying the harder floor for my back and body. Probably a healthier way to sleep than what we are used to in our country

The food was outstanding and the owners and staff went above and beyond to help us in every way they could. Yet also allowed us privacy and freedom to enjoy their beautiful lodge and feel at home

Stayed in March 2025

Very old place, needs a lot of care and attention to detail. Had to pay for towels.

Amazing location - ski-in-ski-out. Could be a gem if someone took it over.

Stayed in January 2025

My fav place to stay in sugi, love the meals and location, family is amazing

Stayed in February 2025

soundproof, I can hear very clearly at night if anyone in any room is walking

the location, very close to the ski field

Stayed in February 2025

4WD car is needed in winter, as the road is covered with snow....

The breakfast and dinner are very delicious. Can ski in and out directly from cottage. Very convenient.

Stayed in February 2025

Nothing.

Dry room very spacious. Ski in ski out. Has its own onsen

Stayed in January 2025

The place is ok; room is nice, big, and warm but the rest of the house was very very cold. It also feels like a labyrinth, I was constantly getting lost.

If you into snowboarding/ski, this is a great location for that! The staff were amazing! Huge onsen! My husband’s Land Cruiser got stuck in a ditch and they helped my husband with the crazy situation and we are very grateful with them!

Stayed in January 2025

The facilities are old and it is a bit of a labyrinth to get around. The shared spaces were very cold. Our room was quite noisy being directly under the dining room and it was quite drafty.

The meals were very good, both nutritious and interesting for breakfast and dinner. The onsen were very soothing. The staff were very good and helpful.

Stayed in January 2025

The pre-fitted green bed sheets had visible stains on them. 1 clean white sheet were given per person, but you'll have to choose whether to use it on the duvet, which had no covers, or on the beds. It's survivable, and if necessary, I will stay again, but the lodge felt like a (hiking) mountain hut rather than a 2-star hotel (as per Google/booking.com's hotel rating).

Breakfast and dinner were outstanding. Location is perfect - ski-in/ski-out.

Stayed in December 2024

Some of the best service I've ever had from staff, such amazing people and so accommodating. The food they prepared for me was incredible and authentic, they catered for my vegan diet and I was that impressed. Super close to the main chair lifts walking distance for sure.

Stayed in March 2024

Too cold, besides our room and the restaurant area, just one toilet has heater, the other areas were super cold, was quite freezing leave the hot spring(they have one in the hotel) to a freezing changing room, and the area they call kitchen, is freezing cold and isn’t a real kitchen, just a small electric stove, that barely works, lol. But to be fair it has a kettle, oven, microwave and fridge, but was impossible to eat there due to the cold.

The location was perfect, right down the slopes, and the room was big enough for our size group (6). The hotel also has a restaurant, and the owner was very kind preparing a Vegan option for me to dinner in.

Stayed in March 2024