Door was not very soundproof, could hear the corridor noise quite clearly. Design was on the older side.

Location was excellent, it was just beside the station with everything you need. Room is much bigger compared to cities like Tokyo and Osaka

Stayed in May 2024

Would be nice to have shuttle bus to airport. The annex building was quite a bit of a walk.

It’s a super location beside 2 train stations and close to village and all its attractions and restaurants.

Stayed in June 2024

We were initially given a smoking room (or perhaps a previous smoking room) that smelt stale and with little natural light. We complained (having booked a non-smoking room) and were then offered a small double (we booked a twin) eventually after a bit of huffing and puffing by the staff member, we were offered a nice twin, with no smoking smell and plenty of natural light. Luckily my wife is Japanese and was able to convey our displeasure, not sure how a foreigner would fair…

The room was comfortable and well equipped, fridge, water boiler, robes, slippers etc. just lacking a security box, which meant that we had to take our valuables with us everywhere. The location is ideal, right in the centre, a couple of minutes walk from both Keisei Narita and JR Narita rail stations. There is a small AEON with good supermarket 10 minutes walk away.

Stayed in May 2024

Equipment is not reliable due to windy conditions that noise all night from window .

Location

Stayed in May 2024

Towels could be refreshed.

Fantastic location, very convenient, around the corner to train stations and lots of eateries nearby. Easy walk to Omotesando Street, and shuttle ride to Aeon Mall. Room is clean, well equipped & spacious by Japanese standards.

Stayed in May 2024

Slightly awkward door openings and widths for entering the room and bathroom. The large step up for the bathroom.entrance. was overly tall It seemed more than 6 inches in height.

The location to the light rail system was convenient. The front desk check-in staff was knowledgeable and courteous.

Stayed in May 2024

The hotel is in acceptable condition, but it is visibly old/worn out. The staff at the reception were... direct and to the point... not rude, but not eager to help either. I found myself wishing for bigger or more bed pillows.

The location is great, and the price is competitive. I was expecting worse after reading some comments, but our room was clean and spatious.

Stayed in May 2024

Free shuttle bus to / from airport is not available anymore. I had to spend almost 5000 yen for oneway taxi from airport. It is a minus point for the hotel to make the guests return again.

I like the location,right in the centre of Narita city,and staffs are helpful and friendly.

Stayed in May 2024

Older motel but clean and comfortable.

Great value for money, friendly staff, great location to markets, temple and train station to Tokyo and the airport.

Stayed in May 2024

Rather old hotel that is kept in good shape.

Near city center and JR Station. Lots of food options in the area.

Stayed in May 2024

The decor is a little outdated. Oh they did a pre-authorization on my credit card and hold my funds for a few days, which meant that I had less money to use until they returned the amount. It took about 3-4 days. Luckily they returned the amount on the last day of my trip or else I would not have enough money to use.

The location is great. It is right next to the train station. The rooms are spacious for a Japanese hotel. Check in was smooth. Everything was within expectation.

Stayed in April 2024

Dirty carpets full of dust, particularly under the bed, furniture and room corners. Room Bath with mold, yellow old plastic commodities with a smell of snuff/tobacco scent on the room. At check out 11AM, upon request and with sufficient time in advance, we asked for a changing room to get our soaked wet clothes swapped prior taking the train at 15PM, unfortunately the hotel staff declined and kindly suggested us to use the Restrooms for this purpose. Note we were 2 families travelling with 3 kids of 1 and 3 years old.

Location, price & room size

Stayed in May 2024

The complimentary airport shuttle was not available. I booked this hotel for that particular convenience. The gym was also permanently closed. The lamp in my room also wasn't working.

Close to the main streets of narita and only a few minutes from the train station. Clean, comfortable little room.

Stayed in May 2024

Clean and conveniently located, Welco Narita Hotel offers a comfortable stay for travelers seeking convenience and comfort.

Stayed in April 2024

Centre to every thing, food, transport and view

Stayed in April 2024

I stayed in winter and both the rooms we had were unbelievably hot, the AC had been left on full blast the whole day obviously. We had to open our windows to get the temperature down to a bearable level. Also my room door was wide open when I first arrived, maybe the cleaners had forgot to close it.

Location is good, near both the stations in Narita, and also has plenty of food options nearby. Hotel is old but clean enough and does the job for a one night stay.

Stayed in February 2024

Annexe rooms are old & really need refurbishing. Lack of shuttle bus to the airport.

Have stayed at this hotel many times before. Proximity to Narita Station. Size of room.

Stayed in April 2024

Very retro and tired feeling hotel. It feels very 90s or early 00s. The A/C is programmed to heat during early spring. But the windows actually open and are pretty large. However, if you want to sleep with the windows open, you're going to be listening to the trains at least until midnight. Everything felt so aged and in desperate need of updating or general maintenance.

Very convenient in town and near the train station. It's just a couple stops away from the airport.

Stayed in March 2024

It would be nice to have a shuttle bus to the airport. I know just one or two stops to the airport by train but sometimes it would be easier to just jump on the bus for travellers with lost of luggage.

Good sized room, comfortable bed and good soundproof window. I chose this hotel because there are two Narita stations (Narita line & Keisei line) in short walking distance. Very convenient location.

Stayed in April 2024

Had to pay at check-in. I thought I had already paid online and barely had enough cash to cover my stay :/

Extremely close to the station that goes directly to the airport. Worth staying here for the last night with early flight. Room is clean, has a decent window view (imo).

Stayed in February 2024

Security has became bad. I have been staying in this hotel for 6-8 times every year since 15 years ago. Hotel front desk has always been nice to let me store my bags for a few hours after I check out. The usual procedure until late 2023 I have experienced was they will take over my bags and issue me with a tag. However this recent stay in year 2024 was bag. The front desk staff did not take over my bags but pointed to a reception table which was opposite the check in counter and ask me to leave my bags behind the table . That was fine but he did not tag the bag. It is as good as leaving your bags unattended. When I pointed out to him why the other bags have net covering over it and some have number tags he said those bags are for guest waiting to check in. I told him what if others took my bags he said they have cameras! I would very much want to express my dismay to this bad explanation from the staff and also hotel policy. It is just too lame to assure their guest that the camera will watch their bags that was left behind the table. How could they be certain that which bags belong to who without tagging them ? How sure are they to identify and stop someone when they try to claim the untagged for themselves ? Isn’t it too late when bags gone missing and they look into the camera and tell the owner of the bag that someone took their bag ? Will they be responsible or are they able to track down the theft ? If the hotel is not valuing check out guest and do not want to take the responsibility to watch the bags stored in hotel then please jolly well do not provide the service for check out guest to store bags in hotel for a few hours. This lack of security and responsibility is not acceptable and had made me decide to look at other choices.

Convenient and right next to train station.

Stayed in March 2024

Good value.close to all Narita township restaurants and temple

Stayed in March 2024

Facility slightly outdated. Limited restaurants within the hotel.

Proximity to Narita station. Relatively spacious room. Service from staff excellent. Really appreciate steam iron in the room.

Stayed in March 2024

Room window is difficult to open. Could do some servicing.

Good location and easy access to train stations like KEISEI-Narita to Airport (just enter station and platform right in front) and many eateries around. Hotel is clean but a little old and needs refreshing, though still comfy to stay n sleep. Reception staff is very helpful and room service is immediate to address issue. Weighing machine near the reception is useful. Staff also very helpful for luggage storage for those arriving early before checking. A must have facility for any hotel.

Stayed in March 2024