Pillows too soft for my taste, but that's personal. Basic everything - white Formica furniture, no coffee, tea etc. Fine for a night or two, definitely not for longer stays. Train noise throughout the night if you're on the wrong side of the building.

Big balcony, views of small park. Good water pressure in shower. Place looks and feels new, safe and clean. Correct price.

Stayed in September 2023

there is no microwave oven, no air conditioner 8 the high heat is tiring.

Good location and good underground auto parking

Stayed in July 2023

sofa is in very bad condition

it is clean

Stayed in February 2023

when I booked through booging.com it was 94 euros. at reception desk I have payed 110 euros. wandering why ?? kinda robery :)

everything alright superb apartments , everything I needed

Stayed in January 2023

without informing in advance, we had to pay a deposit of 200 euros at the reception desk, which was refunded only after 12 o'clock. when he checked the apartment

Stayed in October 2022

Somehow noisy due to road next to the building. Not comfortable bathroom: no soap and shampoo, no place for towels, broken door. Wifi wasn't stable.

New and clean apartment. Close to a shopping mall. Big balcony. Good and various appliances . Good parking place for additional cost

Stayed in September 2022

It's good to have 2-3 tea bags.

Stayed in June 2022

nothing

very good location

Stayed in April 2022

In room there should be more blankets. It was not enough for 4persons.

Nice apartment.

Stayed in January 2022

-

Staff upon arrival were realy friendly and helpful. Beautiful bathroom, very clean, comfty bad, the flat was quit. The location great, the prise good. Would definitely stay again, good service. Thank you!

Stayed in July 2021

It says parties are not allowed yet everyone around parties till 6AM, making noises

Stayed in June 2021

Parking was charged extra, what was not mentioned during reservation.

Nice host.

Stayed in July 2021

Hard to check in. We got the apartment on zero floor. I can say that it was too noisy, you hear everyone entering and leaving the building. And there was a horrible smell from the toilet which ruined our stay.

Internet, bed, clean.

Stayed in November 2023

The staff was unfriendly, didn't speak english and unpleasnt. No reception and no one to talk to or ask for things. I had only one roll of toilet paper for 3 days and didn't have anyone to ask for more. At my first day i arrived early before check in and wanted to leave my luggage and they didn't agree. Also, i wanted to know how to get it the premesis and had no directions. Awaful ex perience!!!

Design

Stayed in July 2023

Because we arrived after 10pm we had to retrieve our apartment key's from a night duty officer. There was no door bell or busser to use to contact the night officer. I had a phone contact number but my phone was block from making calls. A stranger helped me and made the call which resulted in us getting the keys. It would not be hard for the apartment owners to have an intercom on the door, this would have made the situation much better. I also did not like the fact that ZaKou terminated my original booking , stating that my card could not be verified. This was not correct as my card was verified by Booking.com with my original booking, When I booked again with the same card, the price was doubled. Watch out for this underhanded way of operating.

The apartment was well equipped and clean. The apartment was a 5m walk to the nearest tram stop and a major shopping center and 10-12m for the city center by tram.

Stayed in May 2023

there was only half a roll of toilet paper for 3 days. plenty of dust under bed. key from a front door fasten and working really hard in general. they cancelled my trip on booking even though money was collected, resulting in me not receiving the booking reward. different people were giving mixed messages on the line - deposit 1000zl per department; no deposit at all. at the end we didn’t pay the deposit but it seems like a fraud.

bed was really comfortable.

Stayed in April 2023

Extremely uncomfortable bed.

Loved the location. 2 minutes on foot from Arkadia.

Stayed in March 2023

Apartment floors are not clean (my white socks go black in 20 min and when i dropped my clothes on the floor it had tons of light hair (not mine) after pick up), bad smell in the apartment, damaged furniture, water from the shower cabin goes out, no soap in the bathroom, they have washing machine, but there's no washing gel/capsule, mattresses need a change, lots of hair everywhere

Location, shopping mall nearby, quiet place, not so far from center, nice building and comfy territory, dishes, pans, pots, all like at home

Stayed in January 2023

Messy, dirty, unpleasant staff, trash on parking spot

Location

Stayed in October 2022

Stay multiple times at Kazou apartments and always it was all 100% ok, but this time room was so hot that it was even hard to feel a sleep. And the windows are to the main street with trams, so if you sleep with open windows you get awake with first trums at 5am

Stay multiple times at Kazou apartments and always it was all 100% ok, but this time room was so hot that it was even hard to feel a sleep. And the windows are to the main street with trams, so if you sleep with open windows you get awake with first trums at 5am

Stayed in August 2022

It is not like in photos, there wasn't soap and etc. in bathroom, heating is not working (for towels). And there was construction of the house, in the room was dark because of tent on the balcony and so on... we were disappointed.

Location, parking.

Stayed in August 2022

The description in the booking was different from the reality. First, the manager didn't send any instructions beforehand where exactly to go, so when we got to the destination address in the evening (it was getting dark), the manager could not tell properly where to go to the office, the building was big and had a lot of facilities so we had really hard time to find the office in the darkness. Second, although the apartment was clean and well furnished, there were only two small blankets for 4 people, there were not also face towels, the detergent for the washing machine, shower gel etc. (Although they were in the description in the booking). And even after telling the manager next day, we didn't get anything from the list. And finally, the check out time described in the booking (9 to 12) was not correct. As far as it was Saturday, they were opening at 12! No one even cares there that the travelers might have their own schedule, tickets etc. Only after trying to contact at least someone from the office, using phone, email, booking messenger and standing in front of the closed office, we got the reply that we had time till 12!!! It seems that in this company their own convenience goes first, and then the travelers'. Finally after nervous message exchange we were told that the supervisor would come. Only thanks to the supervisor, who came quickly and settled all the questions about the deposit and check out, we managed to get to the airport on time.

A modern and clean apartment. There is also a shopping mall 5 minutes walk, which was really convenient. It's also close to the tram stop.

Stayed in July 2022

everything was all good!

Everything was very clean and modern and was pretty close to the city center. I would love to stay here again if I’m ever back in Warsaw again

Stayed in January 2022

Unfortunately quite a bit. - The flat didn't correspond with pictures from booking.com and it was much smaller. - even though I specifically used 'bathtub' as a filter while searching for accommodation I was informed after booking that bathtub was not available in the flat I booked and they kindly moved me somewhere that had a bathtub (?) - after making a booking I found out there is a deposit of 1000PLN I am still waiting to receive back - Although many amenities were listed on the page I had to specifically ask for them - iron, kettle, hairdryer. The kitchen was well prepared but missed crucial items - despite there being a full set of forks and spoons there were no knives, or, fully working oven but no oven mitts (got a burn on my hand from trying to improvise). - no cleaning products, broom or a mop, and given it was winter and snowing there was a lot of mud and dirt in the flat I couldn't clean.

-The location is very good, close to Metro station, trams and Arkadia Shopping Mall. -The flat itself is new, modern with a good bathtub, balcony and a comfortable bed. -A lot of storage space if that is what you need. -The lady working at the reception was very nice, responsive and helpful.

Stayed in December 2021