Nothing.

Everything. The staff was lovely. The room was beautiful and comfortable. The breakfast in the morning had a lot of variety. We visited the spa twice and got excellent service. Location took us out of the busier spots but was still within walking distance of the old town.

Stayed in October 2025

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Stayed in October 2025

Swimming pool is inside, would have been nice to have a swim outside

The staff were amazing, location is great & the hotel was above my expectation. Food is really good and the room is good size & clean

Stayed in October 2025

Great value for money. Really nice facilities for the price point. The location was great. Within walking distance of old town but a few blocks off so more quiet

Stayed in October 2025

Nie ma niczego takiego

Absolutely the best place to relax and explore! We originally booked 3 nights but decided to stay for 5 — and still didn’t want to leave. There’s plenty to do around, and we spent three wonderful days exploring the area on a scooter. Everything was simply perfect. The hotel is located in a beautiful colonial-style building, and the rooms are exactly as shown in the photos — stylish, spacious, and very comfortable. Everything you might need is there. The room was cleaned every day, with fresh water, tea, and coffee replenished daily. We had a room with a large terrace, furnished with chairs and a table — perfect for drying wet clothes after the beach or the pool. Breakfasts were delicious and varied, offering both Asian and European options. You can even order authentic Vietnamese coffee from the staff — just like in a café. The menu changes every day and includes Vietnamese specialties, so you can try some unique local dishes and sweets. There’s also a swimming pool — a great way to cool off after hot days — and a lovely spa. I had a massage with Cherry and highly recommend her! Cherry is an excellent masseuse and such a kind, warm person. The spa itself is cozy, spotless, and decorated in the same elegant style as the rest of the hotel, with soft background music that truly helps you unwind after a busy day. And finally — the cherry on top — the staff. I couldn’t believe that already on the second day the reception girls remembered our room number (on the 7th floor) and how we liked our coffee at breakfast. They are helpful, smiling, friendly (and speak great English!), always patient and focused on guests, never rushing. Alice and Bee — I’ll always remember you warmly. Thank you again, and we hope to see you next time! Oh, and I almost forgot! The room is quiet! No noise from the air conditioning or the street — perfect for a good night’s sleep. The mattresses are super comfortable, with several pillows — not too hard, unlike in many other places.

Stayed in October 2025

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Stayed in October 2025

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Stayed in September 2025

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Stayed in September 2025

Nothing. I had a great stay here however if the hotel can upgrade the room a little bit more like more modern style it will be beyond awesome.

This hotel is in a great location! I arrived at night, and seeing the beautiful lanterns in front of the hotel immediately made me fall in love with Hội An even more. The staff were wonderful — very welcoming and attentive throughout my entire stay, which I truly appreciated. The room was quite clean, though it looked a little older than I expected (perhaps because that’s the charm of Hội An). There wasn’t an iron in the room, but the staff provided one when I asked. The pool is located downstairs, but during my stay, it seemed like no one was using it. The buffet breakfast was absolutely amazing — honestly the best I’ve had since coming back to Vietnam. I even had a nice chat with the manager one morning, and he treated me to the best Vietnamese coffee ever!

Stayed in September 2025

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Stayed in September 2025

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Stayed in August 2025

The lobby and check in area was very hot and warm. Not sure why the hotel does not want to switch on the air conditioning system in the afternoon but instead leave the reception area open. There is hardly any wind too. Even during buffet breakfast, the hotel did not fully switch on their air conditioning system. Luckily they have some standing fan. I would suggest they always keep the lobby/reception area fully air conditioned as that is the first place guest goes to upon arrival.

Spacious room, spacious bathroom and it was a very comfortable sleep too. The Toileteries provided were very frangrant too.

Stayed in September 2025

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Stayed in September 2025

Nothing- everything was great

Another lovely stay at Little Residence in Hoi An. We stayed here for 3 nights back in late June whilst on our holiday from Australia. We had already enjoyed staying here a few years ago, so we decided to come back again. Staff were very friendly and welcoming on arrival, providing us with refreshing drinks - a lovely start to our stay. Our room was beautiful, we were lucky enough to be given a free upgrade when they realised we were return customers- thank you. Our room was very spacious, comfortable and well appointed, for a relaxing stay and good night sleep. The private balcony views nice. The bathroom was lovely, with a nice tub for a relaxing soak also a nice hot shower. The air conditioning worked well, keeping us lovely and cool during our stay. The fridge in the room worked great. Swimming in refreshing pool was pleasant. We also enjoyed a visit to their day spa, for a relaxing pedicure. Breakfast provided each morning was delicious, especially their cooked to order eggs - very nice. Hotel location is great, a close flat walk to the night markets, shopping and sightseeing. We also enjoyed the free shuttle to the nearby beach, having a tasty lunch there at the restaurant overlooking the water. We enjoyed yet another wonderful stay here, many thanks to all the staff- especially Manager Andrew, staff - Tracey, Sol, and Bee, for making our stay special. We would happily recommend Little Residence to others and hope to return again in the future.

Stayed in June 2025

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Stayed in September 2025

Almost everything. The staff were amazing, treated us with nothing but respect and treated my child like their own. Attending our every need, our biggest praise goes to Bee, Tracy, and Alice, I mean there were more but we didn't manage to get their names.

Stayed in August 2025

The AC I. The room is a bit noisy and common rooms does not have AC. The fitness room can be improved with towels, mats, or any gym equipment

Good value for the price you pay. Well located + bikes available. Smart TV in the room with Netflix etc!! Staff was very. Nice and helpful.

Stayed in August 2025

Modern hotel with colonial feel. Large spacious room with plenty of storage space. Staff all welcoming and friendly. Breakfast plentiful. 5 minute walk to old town along river. Excellent value for money. It was my friend’s birthday whilst there and they surprised her at breakfast with singing and a cake.

Stayed in July 2025

None

Tastefully decorated, clean and well kept rooms, very comfortable beds, great air conditioning, great water pressure in the showers. Staff were all very attentive and informative.

Stayed in August 2025

We stayed at its sister hotel, and then this one after, about .5 miles away - overall love the company that owns these hotels. Large room, attentive staff, pretty good buffet breakfast, needs more places for clothes - such as chest of drawers. Also need to work on the hotels a/c and room a/c. Overall a nice stay.

Stayed in August 2025

I can’t think of anything!

Location was perfect - near the river and a 10 minute walk from the old town. Rooms were spacious and very comfortable and lovely up have a balcony to watch the world go by. I loved the veranda overlooking the street. The staff were always very helpful. We also tried the sister hotel for dinner (on the river) - food at both was excellent! I hadn’t expected such a great experience and it made our trip very pleasant.

Stayed in July 2025

It’s a little bit out of ancient town, but not too far a walk. Coming at this time of year though when it’s so hot it seems far.

The rooms are very clean and the beds comfortable. The towels linen, bathroom amenities etc were all fantastic. They had a pool but it was indoors and unfortunately, although there’s a pool bar it was never open. Breakfast was simple but was delicious. All the staff were friendly and helpful and every morning when you hop out of the lift they give you an enthusiastic hello to start your day off fabulously. There is a fantastic leather shop to get bags and shoes etc made diagonally opposite and a couple of mini marts on both corners so really handy for supplies

Stayed in August 2025

The exercise room was not well equipped.

Clean rooms, great breakfast, very friendly and attentive staff

Stayed in July 2025

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Stayed in July 2025

Really, there was nothing to improve. The hallways were hot, but our room was very well cooled before we checked in, so the hallways didn’t bother us.

We wanted to stay close to the busy area, but not IN it. Your place was perfect. No big crowds of people, but walking distance to restaurants and activities. Staff was SO pleasant and helpful and sweet. Breakfast buffet was consistently good. The housekeeping staff was fantastic (and the floor cleaner smells divine). You even provided complimentary transportation to our next hotel in Danang due to our long stay with you.

Stayed in July 2025