Meals were really bad, there is no health and safety in place in the hotel. Room was ok but there is no free drinking water in the rooms although the otel is thermal spa. Staff was no trained properly and they have bo clue about guess management. It was our first stay as a family and I regret it and never come back here.
Breakfast was great. Also the location was perfect. all the hotel staff were very welcoming and helpful. even they help us to change our rooms for better view and easy to accept late check out. the customer relation manager ELIF was the best person in her position.
Excellent friendly helpful staff. Nice varied breakfast and dinner. Excellent physiotherapy by Yigit. Many activities football tennis etc. Hotel located in beautiful Soğuksu National Park with numerous picnic spots
The food is so delicious, environment, and staff was great. The location of the hotel was so nice, we enjoyed or time in the fresh air, and walking around the forest with the kids was amazing.
The hotel was really nice, good variety of food for breakfast and dinner. Nice route for hiking is near by. The staff was friendly, however most of the staff do no speak English.
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