Some small improvements required, a little tlc. But nothing that would put me off…villa is great

Location is fantastic, house is big, steps out on to the beach. Perfect stay for families, friends, anybody.

Stayed in October 2023

N/A

Great location.

Stayed in October 2023

The pool was a bit small.

The staff were fast and professional. Good value for money. Amazing location

Stayed in October 2023

Thank you renie

Stayed in September 2023

The beds are not comfortable, and the villa needs to be maintained, need more trashbens.

Great location and very friendly and polite staff.

Stayed in August 2023

Customer service received from host's was very poor. After meeting us at the Villa, the host took our deposit and then left before the cleaner had finished. Nobody showed us around the Villa. The villa is in desperate need of updating as over the week we had a number of problems which included. 1 ensuite bathroom out of use, the other ensuite bathroom had no cold water, the balcony door to one of the bedrooms was faulty and did not lock. The insufficient utensils in the kitchen and lack of cooking equipment. The outside only 2 sun beds for a Villa which sleeps 9 people. The filter in the smaller pool was broken and the tiles look tired and chipped and the entrance to the pool was very dangerous for our little girl, lastly the outside shower drain was blocked for 3 days. After contacting the host, they replied with someone would be out to fix the issue but no one turned up.

The Villa is in a beautiful location.

Stayed in June 2023

there is a lot of mosquito and the kitchen is not dilly quipped , little amount of spoon and bowls . the value of deposite is alot

the location is excellent and the depth if pool is perfect

Stayed in May 2023

Everything was as good as it should be, the only thing they could make better is the early check in! if they could solve this some issue it will be perfect

The location of the Villa

Stayed in July 2022

There are some areas in the pool that need to be cleaned And maintenance

Mr. Reny was very helpful, in addition to answering all our questions. Thank you very much

Stayed in July 2022

everything

The rooms sizes big and view was fantastic

Stayed in January 2022

The property does permit guest visitation, however, there seems to be a significant lack of communication between the property host and the security personnel at the entrance gate. This issue was particularly noticeable when we had guests arriving from Al Ain, who were initially denied entry. It took approximately two hours to resolve this misunderstanding and allow them access. Another problem we encountered was a damaged door, which we discovered immediately upon our arrival. I documented the issue with a photograph and promptly communicated it to the host. Regrettably, the host held me responsible for the damage and my deposit was consequently withheld. In response, I requested evidence demonstrating that the door was undamaged prior to our arrival, which they failed to produce. This incident not only marred our trip, but also resulted in a tedious five-day negotiation to retrieve my deposit, causing considerable frustration. It is due to this experience that I am reluctant to return to this property.

the Location of the villa is very good and area is quiet and relaxing.

Stayed in February 2024

When I reached no one was there to handle me the keys, they kept me waiting although we agreed on a time to meet, the security guid made a big scene for the guests because basically their gust list is not updated and didnt let my friends in!!! Although I already sent them all the details of the guests with their ID’s. They kept my friend waiting 40 minutes outside the gate and didnt let them in! They went all the way back!!!!.. and when i called the fam call center they said its not from us!! 😂😂😂 from who then???? It was my first and last time. Very disappointed

Stayed in March 2024

- property cleaning. - no electricity in the property’s toilets. - one of the bedrooms toilet was clogged. - No one come to do the maintenance. - private pool wasn’t clean.  - the carpets were ver old and not clean.

The sea view.

Stayed in August 2023

The workers responsible for planting and cleaning the swimming pool enter the villa without permission

Perfect location, calm, The cleanliness of the villa

Stayed in July 2023

1- Difficulty communicating with the rental company 2- Very difficult restricts by the rental company to enter as visitors or renters and not easy to contact them 3- The villa is very worn out and the furniture is old and worn out 4- The kitchen utensils are old and unusable 5- The bathrooms are not clean, old and some are disgusting and have bad smells 6- The pool is narrow for adult use and enough for 2-3 Adults 7- The wifi coverage only in the ground floor

Only the location of the villa and the coolness of the air conditioner

Stayed in July 2023

Ac not working properly some rooms totally not working some not cooling.... pool dirty and over all the villa is not clean enough ... not enough cutlery and tableware and no cleaning detergent in kitchen or spong... no hot water. .

Location ....

Stayed in June 2023

Amenities very old, toilet sealing leaks water and pool tiles not maintained it injured my kids very badly we had to take her to hospital

The location is perfect quit nice nighbourhood

Stayed in June 2023

nothing everything was perfect

everything was perfect I love the villa it’s beautiful place

Stayed in May 2023

Good day! Emotions run high! We have been Jenius travelers for 15 years, have been almost all over the world, and I always choose my hotel carefully. The information in the hotel profile is not true!!! This is the worst accommodation in all our trips. The house is in a dead state, everywhere there is dirt, damage, the decoration is disgusting, the cheapest, there is no design at all. Service is completely non-existent. Let's start with the fact that we have already booked a villa 2 times in FAM Living, but in a different Palm village. Everything was good enough, the service was good. Therefore, we were confident in this booking. I asked for a paid early check-in 2 weeks in advance, since I flew with two small children from Bali on an early flight, and my husband arrived only late in the evening of that day. To which they politely replied to me that they would try to do their best. As a result, I reminded about this several times before check-in, saying that it was important, but when we arrived, in the morning around 6 in the morning to the security, they said that we were not on the guest list, and we could not even leave our luggage, but he cannot contact anyone, because the office is open from 9 am. We had to leave for another hotel and return in the evening. Yes, they charged the accommodation fee from the card the day before. When we arrived, we were met at the villa by a man who spoke like a robot, seeing that I was with two small children after a 9-hour flight, he asked for a deposit of € 4000, wrote it off and left. I asked for cleaning every day in advance, and when I asked what time they would come to clean the next day, it turns out that cleaning can be done only every other day for AED550 and they cannot do it every day, only after 2 days. All the equipment in the villa is 20 years old, worn and dirty, unpleasant to touch. I have never seen such a terrible state. The cost of the villa is overpriced many times over. Further.

nothing

Stayed in March 2023

Far from main attractions Weak internet Annoying maintenance labor - no privacy

Private pool. Full kitchen. Spacious villa. Access to the beach

Stayed in July 2022

Nothing

Mr. Renee was very helpful and kind. He was responding all the calls and was very friendly. The Villa was extremely beautiful and my family and I will definitely recommend fam living to my family members and friends.

Stayed in July 2022

the stay villa was wonderful and clean. very nice view. special thanks to Sufian he was very nice and helpful.

Stayed in June 2022

The employee was late to enter the villa, and we waited outside the villa for about 50 minutes. We were not compensated and our opinion was not respected on the pretext of the arrival of a new guest after you As for the villa, it was not clean enough, especially the bathrooms were not clean and had bad smells The villa needs maintenance and the pool was very small

I just like the site

Stayed in March 2022

faced issues with managing my stay as they shift me to other location in first day of stay becuse of water issue

very big space for family size and nice view

Stayed in July 2023