Terminal 4, 1 Swindon Road, Hillingdon, TW6 3FJ, United Kingdom
#8 of 40 hotels in Hillingdon
Guests' ChoiceBased on 12533 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 29 May 2024
Adriana
CanadaWIFI is not secure, would have liked to use it and feel confident it was safe.
Excellent breakfast, room lovely and clean. Location awesome.
Stayed in May 2024
Reviewed: 29 May 2024
Williams
United KingdomToo much garlic in my food despite saying no garlic
The location was perfect for terminal 2,3 and 4.The bed was comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Hugh
AustraliaSeems the TV no reception, no program could watch.
Very close to the airport and convenient for late night arrival or early flight. The accommodation met our needs. The room is clean, comfortable and quite too.
Stayed in May 2024
Reviewed: 28 May 2024
Michael
AustraliaThe view
Stayed in May 2024
Reviewed: 28 May 2024
Mary
CanadaLack of nearby restaurants.
Walk to the airport. Very quiet.
Stayed in May 2024
Reviewed: 28 May 2024
Keith
AustraliaGood breakfast included, restaurant on site, can walk from Terminal 4.
Stayed in May 2024
Reviewed: 28 May 2024
Eric
AustraliaThe room and bathroom were very small. No room to open luggage. No suitable storage. Ok, for just one night. Room was situated a long way from the lift.
Close proximity to Terminal 4 and Train. Breakfast included in the room rate Able to use the HOPPER Bus to Terminal 5 LHR. Given a room on the outside of the hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Krishna
IndonesiaWorth it to be a IHG member
Stayed in May 2024
Reviewed: 28 May 2024
Jessie
New ZealandThe customer service could use some improvement. (The Ladies at front desk weren’t welcoming and didn’t look like they wanted to be there)
Very close to London Heathrow, just a short 5 minute walk via a indoor bridge. Clean modern and spacious rooms and public areas.
Stayed in April 2024
Reviewed: 28 May 2024
Mags
United KingdomI sent the hotel 2 messages on the 7th and 8th February about our check-in time. Our transport wouldn't get into London until 10pm, and I needed confirmation that a late-checkin was acceptable. Didn't get a response from them until the 22nd of February... We stayed there as a couple. We were given 2 key cards, but only 1 of them worked in the lift. We were advised by someone who worked there that only 1 card worked in the lift & one worked on our hotel door. The key cards looked identical - This isn't practical at all as it meant if 1 of us needed to leave/go downstairs we'd need to take both cards to access the lift and then the room, leaving the other person in darkness in the room (need to plug-in 1 keycard to activate the lights)... Stayed in many hotels, but none were as much of a faff or had such a weird system. Why not just allow each keycard access to activate both the lift and the doors? Breakfast system is a bit chaotic - it could do with some sort of 1-way system like a lot of other hotels do. A lot of people were knocking into each other and squeezing through the tight spaces where the got food and drinks machine are located.
Excellent location, very comfortable rooms and bed - could have happily slept in that room much longer than 1 night. Good choice of food at breakfast (and drinks). Comfortable and ambient vibe in the hotel - it was really calm and comfortable in the evening. If you forget toilettries you can ask them at the desk
Stayed in May 2024
Reviewed: 28 May 2024
Gary
United KingdomT.V. didn't work. Was not able to reach reception by the telephone. Informed reception staff when leaving
The building, great design and lovely the style. Staff very professional and helpful
Stayed in May 2024
Reviewed: 28 May 2024
Lynette
AustraliaClean, comfortable, and close to the airport. The accommodation met our needs, it was good value and included a good breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Shuo
GermanyBreakfast is rather limited (vegetarian choices), but still nice food. Some spots in the room need more careful cleaning.
Nice position, very close to Heathrow T4. Food served throughout the day. Ideal for catching flights.
Stayed in May 2024
Reviewed: 27 May 2024
Paul
United KingdomConnected to our terminal 4
Stayed in May 2024
Reviewed: 27 May 2024
Roger
AustraliaThe breakfast was good
Stayed in May 2024
Reviewed: 27 May 2024
Vincent
NetherlandsInvoicing via email from booking.com to be used for company expenses should be standard without asking for it.
Stayed in March 2024
Reviewed: 27 May 2024
Adrian
United KingdomCloseness to the Terminal
Stayed in April 2024
Reviewed: 27 May 2024
Laurel
United KingdomPrices for food and bar :(
My request s were honoured and receptionist was very welcoming indeed.
Stayed in May 2024
Reviewed: 27 May 2024
Edward
United Kingdomlike of signage - hard to find, staff not friendly on reception
breakfast
Stayed in April 2024
Reviewed: 27 May 2024
Karen
United KingdomThe room was quiet, despite it being next to the airport. It is really easy to get to from terminal 4. The bed was comfortable. Great to stay in for an early flight or a late arrival.
Stayed in May 2024
Reviewed: 27 May 2024
Lyn
AustraliaClean, efficient check in with friendly staff. Close to the airport
Stayed in May 2024
Reviewed: 27 May 2024
Ahktar
AustraliaNo gym facilities , it was for the Crown hotel
Location definitely
Stayed in May 2024
Reviewed: 27 May 2024
Georgina
United KingdomFood was a little overpriced - I understand it's food in a hotel right near the airport but it still felt a little steep.
Nice spacious room, lovely bathroom. Really great location for the airport, being able to walk to the terminal was super convenient.
Stayed in May 2024
Reviewed: 26 May 2024
Sharon
AustraliaDistance from Terminal 5, long walk along very long corridors to the room.
Staff were friendly, breakfast was fine, room was comfy.
Stayed in May 2024
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