1 South Capitol Avenue, Indianapolis, IN 46204, United States
#38 of 147 hotels in Indianapolis
Guests' ChoiceBased on 635 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 28 May 2024
Anayansie
United StatesThe property could use an update
The staff was excellent from the moment we arrived until we left everyone was amazing!! Thank you!!
Stayed in May 2024
Reviewed: 15 May 2024
Coby
United StatesThe shower needed scrubbed. There was mold in the grout.
The hotel was very clean and the staff were very friendly. I was upgraded to a wonderful room. My wife and I loved the view of the capitol building.
Stayed in May 2024
Reviewed: 15 May 2024
Matias
United Statesthe lobby staff was very friendly, I don't remember the girl's name but she helped me with my reservation and made everything great!
Stayed in May 2024
Reviewed: 14 May 2024
Lorenzo
United StatesPaying for hotel parking not please at all 85.00. Ridiculously expensive!!
Location
Stayed in May 2024
Reviewed: 6 May 2024
Jamie
United StatesEverything was closed before midnight for food etc.
Proximity to downtown events
Stayed in May 2024
Reviewed: 17 April 2024
Haley
United StatesNo jacuzzi in pool room
The elevators and lobby. The view from the room. The convenience Of being right downtown.
Stayed in April 2024
Reviewed: 15 April 2024
Yzvetta
United Statesno microwave, no wall art, chairs and desk table dated. Table not clean
Expected more of a plush room, decor, microwave
Stayed in April 2024
Reviewed: 14 April 2024
Deborah
United StatesIt was a classic Hyatt with the large lobby layout and glass elevators. The revolving restaurant was atop of the hotel with several other eateries and bars located around the hotel floors.
Downtown Hotel was accessible to all stores and businesses. I visited for the Solar Eclipse. There were several downtown parks within walking distance. It was a very good hotel with excellent amenities.
Stayed in April 2024
Reviewed: 10 April 2024
Rhonda
United StatesWasn’t able to park in the parking garage with a truck. The height is too low. Had to park around the corner and across the road.
Very nice and clean
Stayed in April 2024
Reviewed: 9 April 2024
Lisa
United StatesThe bedding was uncomfortable. Flat pillows and crunchy comforter
Great location
Stayed in April 2024
Reviewed: 6 April 2024
Sarah
United StatesParking fees for hotel guests
Walking distance to major attractions. Staff were very helpful and friendly. Rooms were clean and beds were comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Suzanne
New ZealandN/A
Location is central.
Stayed in March 2024
Reviewed: 1 April 2024
Bridgette
United StatesBeds were small (double). Restaurants on location all closed very early, not making it easy for choices after 6pm
The pool was nice. The convenience of the mall was also nice.
Stayed in March 2024
Reviewed: 31 March 2024
Anthony
United StatesN/A
Location and Services
Stayed in March 2024
Reviewed: 26 March 2024
Doug
United StatesNice room would like to see the bed to be a little softer
Stayed in March 2024
Reviewed: 6 March 2024
Miroslava
Czech RepublicThe rooms look that they need a bit of refresh. And the parking is a bit too expensive.
Great location, spacious rooms, comfortable fitness with swimming pool.
Stayed in January 2024
Reviewed: 13 January 2024
Kyleigh
United StatesPool didn’t have a shallow end for smaller children 3ft it’s all one depth. No hot tub. It’s filled in with plants. Elevators take forever and hard to catch one bc they are slow and always full
Close to everything,
Stayed in December 2023
Reviewed: 7 January 2024
Adkins
United StatesThe water in the shower and sink never reached hot even after 15 min. It didn't matter if it was the night or morning. Terrible experience for the price I paid.
Breakfast is very over priced but the server was amazing.
Stayed in January 2024
Reviewed: 2 January 2024
Mark
United StatesIt's a little aged. Valet parking expensive.
Close and convenient to everything downtown. Hooks up to skywalk and can get around to a lot of places without stepping outside.
Stayed in January 2024
Reviewed: 21 December 2023
Bridget
United StatesWait for elevators at peek times. We had to wait almost 20 minutes to get on the elevators when we came out of the pool after the Colts game was over, a whole lobby full of jerseys waiting for the elevators but to be expected I guess?
Loved the ease of connectivity with other areas close by. Kids loved the elevators! Our room with a view was definitely worth the extra charge!
Stayed in December 2023
Reviewed: 18 December 2023
Heidi
United StatesConstant lines at the elevators
Proximity to everything and very walkable!
Stayed in December 2023
Reviewed: 1 December 2023
Haven
United StatesWalls were a bit thin.
Check in was smooth, room was ready, clean and comfortable. Had a great view of the street below for people watching. Hotel is within walking distance of several attractions including the Lucas Oil stadium, several restaurants, and shopping. There is a connectin walkway to the conference center and the mall. As someone traveling alone, I felt very safe and the security seemed very good. Room service was great and there is a Starbucks in the lobby along with a Subway and a restaurant. The lobby was inviting with several places to sit comfortably and drink coffee and watch TV.
Stayed in November 2023
Reviewed: 26 November 2023
Teanna
United StatesCheck in was awful the lady couldn't give me any over her time because she was to busy talking to her coworker. Then when I asked a question proceeded to act annoyed.
Our room was great, the hotel bar was great and the location couldn't be better.
Stayed in October 2023
Reviewed: 25 November 2023
Kazuto
United StatesLocation was very good.
Stayed in November 2023
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