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Reviews of Microtel Inn & Suites Wilkes-Barre 3 stars

1185 Highway 315, Wilkes-Barre, PA 18702, United States

#13 of 22 hotels in Wilkes-Barre

Guests' Choice

Review score

Based on 101 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    The property was convenient, remodeled nicely, clean, but very small room and an uncomfortable bed.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was very tiny, The bed was very uncomfortable and noisy when either of us moved. We woke up with stiff necks and sore backs. The refrigerator in the room was barely cool.

    It was convenient location. It was clean. The front staff was very responsive about an issues we had with the toilet.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Outside keycard door locks were sporadic at best. Only powdered coffee creamer. Breakfast consisted of cereal, apples, waffle, or bagel or muffin. I did not even have coffee here, plenty of places to eat nearby.

    Was a ok location. Room was clean.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool floor extremely slippery.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Food in refrigerator upon arrival that wasn’t ours. Dusty nightstand, stains on blue cover at foot of bed.

    Breakfast was appreciated.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    it was a no frills stay but happy to have place to stay
    • Leisure trip
    • Couple
    • Superior Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the first room given was stinky but Manager replaced it with a better replacement

    location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Not perfect, but worked well enough.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't any eggs or meat at breakfast. There were options, cereal, instant oatmeal, fruit, yogurt, waffles, bagel. Hubby us gluten free so there wasn't anything substantial he could have. They had coffee but it ran out and they only had powder creamer. (We brought our own). The hot water wasn't hot and there was barely enough for my cup of instant coffee. The place could use a little touch up on paint and little maintenance things like that. We both wear c pap. There wasn't an outlet on my side of the bed. Luckily the cird was long enough to reach the outlet on the microwave. Just had to be careful not to trip myself if I got up during the night. I would have had the TV on the wall in front of the sofa instead of in front of the bed.

    The beds and pillows were comfortable. We could control the temperature in the room. There were plenty of lights. The room didn't smell funny. It was pretty quiet. We slept well.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    Price could have been lower.

    The location was great for us: close to Mohegan Sun. The bed was very good & the room was spacious, with a sink, fridge & microwave.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    All was good, no complaints

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was supposed to be a suite the was only one chair other than the beds to sit on

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Nice. , clean , updated rooms. Room was very welcoming
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very basic

    Clean. Seemed newly updated. BLT met one staff person and he was friendly

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Sarah is the best 😎
    • Business trip
    • Solo traveller
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Sarah

    The best part of my whole stay was Sarah at the front desk!!! She actually saved my life , on Monday after I was about to jump into the pool & the water wasn’t safe to swim in😩 Sarah saved the day & my life 🙏

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Excellent stay. We will definitely be back
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was just a little bit hard

    Very clean. Large room

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    We felt that the breakfast could have had a better selection with hot foods.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Just OK
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed is too small - not a queen size, just a double bed. Breakfast was just ok. We've had better at the Microtel in Carlisle, PA Also noisy from the highway, could hear trucks going by. Hotel not easy access from highway.

    Room was very clean.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Overall Good
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stained mattress and blankets , cold and dirty swimming pool

    Staff , breakfast, spacious room

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well kept motel. Very clean, quiet and convenient. Room was perfect and walkin shower was terrific. Only complaint would be the breakfast. Everything was carbs, no main protein like eggs and sausage. There was only packects of cream cheese for a protein. . English muffin seemed stale. Only apples no bananas or oranges

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Exactly what we needed while passing through the city after a long drive .
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had some small repairs needed that could be repaired in less than 30 min.

    The hotel is very clean, and the suites were spacious. The price was right.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was kind of dumpy. Dog scratches on the door paint chipping off walls. Thin walls. Lighting was hospital esque.

    Room size, quiet area, proximity to things in the city, good value for price. OK breakfast.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    It was ok for the price
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were only 3 pillows 2 of which were just mini pillows and stiff. The hot tub was ok but could have been hotter as it was more like Luke warm bath water.

    It was ok. The room was clean and neat. The place was quiet. The shower was clean and the water pressure was good.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    First stay
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Set between two highways, the road noise was a bit louder than I'm used to.

    The separate sleeping/living areas made it feel homey. The window seat made for a beautiful place to watch the sun rise. The staff were competent and friendly.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Clean, great value hotel
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Particular attendant at the desk was not very personable. Not rude, just to the point and not super welcoming. I wouldn’t say that this should be a deterrent to staying again!

    The room was very nice. My queen bed room had a cute cushioned sitting spot by the window. Towels, bed, and overall room were clean.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have more options. They could have machines that dispenser juice because not everybody drinks Soda.

    I like the fact my room was close to parking, Close to the location I was going to.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    It was a great experience.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was small and there wasn't any ventilation.

    The breakfast was good. The room was really nice. We loved the mirror wall and the little reading nook/window.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smell in hallway

    Location & price

    Stayed in March 2024

Showing 1 – 25

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