A fridge and ironing board and iron in the room would have been nice.

The hotel was very clean and tea coffee etc always replenished. A well stocked bar and a great restaurant.

Stayed in August 2023

dinner

Stayed in August 2023

Nothing comes to mind.

Excellent staff, nice clean room, dining quality in restaurant superb.

Stayed in August 2023

The hotel in general is lovely and the staff are polite and attentive. The gardens, outdoor swimming pool and breakfast are excellent. The small room size and low ceiling was the only negative.

The hotel is lovely with personable attentive staff. The outdoor swimming pool is of a reasonable size and is located within beautiful relaxing gardens which are well maintained. The breakfast buffet is amongst the best I have experienced. I travelled for work and was given a room on the top floor of the hotel. My only criticism was the small size of the room and the sloping ceiling which caused me to bang my head several times.

Stayed in July 2023

Nothing

Everything Eric and April were amazing sraff

Stayed in July 2023

Only small niggles, no big issues. Shower head kept dropping and wouldn't stay put, hence caused wet floors. Sofa cushions in the garden need a wash/freshen up, were a bit stained. Location would be brilliant if you were driving, very central stay. But the bus stop nearby wasn't reliable, so it was about a 10min walk to the best pick up spot and there wasn't much else nearby within walking distance. But these really were minor issues and we actually loved our stay and would definitely recommend Le Friquet to anyone staying in Guernsey. Would love to return one day.

The staff were fabulous, so friendly, helpful and professional at all times. They all work so hard and work very long hours yet are always smiling and keen to make your stay enjoyable. The room was lovely, comfy bed, and bathroom looked new and spotlessly clean. The gardens were beautiful, well looked after and were so relaxing. Pool area was lovely to enjoy in the sun. Breakfast choices were great and the restaurant was lovely.

Stayed in August 2023

The staff were exceptionally helpful especially when they were asked to repatriate left luggage. Went above and beyond,

Stayed in July 2023

A very minor remark, from our room in the evening we could hear a bit the music playing in the restaurant restrooms below. It didn’t bother us too much but maybe the volume can be kept a bit lower. Maybe I would upgrade the breakfast coffee with a barista style one

Politeness of staff and comfort and attention to detail of the property. Excellent and generous dinner. Beautifully kept garden and heated pool.

Stayed in August 2023

Please note, these were Tiny tiny things, and definitely NOT enough to stop me using this hotel again. The pool disappointingly has no toilet block, it would benefit from one massively. There was no bath in our room, I expected one, I would need to ask for one next time (learning point for me !!) Breakfast is a buffet. I personally don't like this all the time, however the hotel were massively helpful and accommodating with this (therefore not even a bad point) and helped with a special order. There was nothing I would dislike really about this hotel, and would encourage and recommend it to anyone. Re booking.coms room levels, please be careful, when looking at the home website and comparing them to booking.com, booking have an extra intermediate level that doesn't exist. I would advise you check against the hotels site. We booked an intermediate level of "double room with King size bed" please note there is no distinction between that and just a plain double as far as the hotel are concerned 😔. That's disappointing. Booking.com you need to have a bit of a review of what you are selling.

Staff were excellent, cheerful and really couldn't do enough to help, they definitely "made the trip" and contributed to the hotel standing head and shoulders above anything we had previously encountered on the islands. We would definitely stay there again. Location was good, food was excellent, and swimming pool was so clean, warm and peaceful, it was the most relaxing thing. Everyone was so helpful, with things like sewing kits, jump starts for the car, drinks at night, special orders for breakfast, housekeeping were spotless, every part was absolutely fantastic. I couldn't recommend them highly enough. Ferry tip: contact the hotel to see if their travel agent can do you a better deal on condor. They saved us over £100. Well worth it. And don't worry if you have any ferry changes while you are there, they ring you immediately, ask you what you require, and change it for you, rather than you having to fight on the phone with every body and his dog. Much much more pleasant experience. To be honest they were excellent. Would have happily stayed another week or more. Will definitely go back.

Stayed in August 2023

Nothing

We stayed in number 32 and had the conservatory with garden view. It is a great place to chill after exploring the island. The breakfast was delicious with a good choice, staff friendly and informative. The bed was big and really comfortable. Room really clean. The hotel was on the bus route, which was easy to find and is near a lovely garden Centre, just a few minutes walk away.

Stayed in July 2023

Limited/negligible food and drink for vegans and vegetarians. Seeing the poor lobsters in the tank.

The staff. Tea and coffee facilities in the room.

Stayed in July 2023

Found the stairs a bit of a problem with my elderly mum .

Beautiful hotel , very clean , lovely friendly staff.

Stayed in July 2023

Helpful and friendly staff who were always willing and able to help. The location was ideal and within easy reach of everywhere on the island.

Stayed in July 2023

N/A

A nice buffet breakfast (English).

Stayed in July 2023

Breakfast could have had a little more variety and a cafetière of coffee would be a welcome addition however this is a tiny criticism. We didn't have an evening meal so unable to comment on that

It was very clean and decorated to a high( although slightly dated) standard. The swimming pool was a welcome addition. Bed was very comfortable and air con worked well. All staff were lovely and friendly

Stayed in July 2023

The choices for breakfast were great and all food was fresh and tasty. The evening meal we had in the Lobster restaurant was extremely good, and staff were very helpful. The reception staff were very friendly and provided excellant service, including booking tickets for us for the tourist attractions. The garden and swimming pool were well maintained and provided guests with comfortable furniture. Our bedroom was kept spotlessy clean.

Stayed in June 2023

Some of the restaurant staff need a bit more training to engage with the guests.

Room perfect, breakfast very good value for money. Evening meal we only eat there twice and it was very good.

Stayed in July 2023

Excellent Staff hood location

Stayed in July 2023

Excellent in every way!

Stayed in July 2023

Nothing

Food service everything was very good

Stayed in July 2023

Staff were lovely, buffet breakfast was great too and tasted fresh. And enough vegi options for a full hot breakfast :)

Stayed in June 2023

We had to carry our suitcases up to the first floor as there wasn't a lift.The staff were there however to help you if needed.We did not know there wasn't a lift until we got there.

Everything about this hotel was excellent.The staff were so friendly and couldn't do enough for you.The setting and gardens were beautifully kept.

Stayed in June 2023

A more personal approach to breakfast service.

We have stayed at this hotel many times and been thrilled with every aspect. Unfortunately our room on the first night was near the entrance, so we had noise from guests arriving and leaving as well as bass from the music in the restaurant below. However, I cannot fault the service received from the receptionist, who not only arranged for the bass to be turned down on the music, but we were moved to a room the following day which was far better. Breakfast used to be ordered at the table and brought to you. It is now buffet style, which has taken away its unique quality.

Stayed in June 2023

Shower was small - 1% problems

Great food - modern and apostles!

Stayed in June 2023

As eluded in comments above, the ability of the kitchen to delover food to table in a reasonable time, even when a party is being hled in the restaurant; pity there is not a function room. A slightly bigger choice at breakfast time would have been received well.

The Superior Room was located on the top floor with windows facing the car park from two-sides. The bed was king-size, ideal as the temperatures during our stay were 20C+. There is no lift to access the room floor, so you need to be physically able to climb two levels of stairs, so beware! Breakfast was satisfactory, delivered buffet style which is okay if you are there around 8am. We dined in the Lobster and Grill on 2 nights, the last being a sAturday where the service was woefully slow - over 45 minutes to receive starter! So on the other nights we dined in various restaurants in St Peter Port, and all were good.

Stayed in June 2023