clean is average

employees are very nice

Stayed in December 2022

Staff could be more friendly

It's nice room are avarage size. Was a bit expensive. Nothing special. But enjoy our stay.

Stayed in January 2023

The elevator was the issue , otherwise everything else was excellent including furnishing a taxi asap on a very early Sunday morning

no elevator to the first floor ! issue if you have luggage

Stayed in December 2022

the room is a little bit small. and I recommend having an Islamic shower in the bathroom.

The staff is amazing and welcoming. the location is nice near important places and underground. however, I would like to thank the manager Kitti for understanding my request. also Wiam for making my birthday special.

Stayed in December 2022

Good location. Good facilities and service.

Stayed in December 2022

location

Stayed in December 2022

Rooms were cold

Superb staff too quality food and accommodation great location

Stayed in December 2022

prefabricated floor of shower stall looks cheap, no change in breakfast menu, got tired of breakfast offerings after 2 days.

nice room, big double beds, spacious toilets , great ambience at cast iron restaurant for breakfast, good housekeeping, quiet rooms

Stayed in December 2022

In room breakfast took more than one hour then I had to cancel it. The bed wasn’t comfortable enough to my taste.

The location is great with supermarket cross the street and between two metro stations with a walk around 5-7 minutes.

Stayed in November 2022

Service slow at the resturant

Reception staff & comfortable bed!

Stayed in November 2022

You can hear the trains passing behind but not very loud. bathroom amenities (big towels, dental and hygiene kits) can be added

Very helpful staff. Excellent location between 2 major subway stations. Good breakfast (though anything other than black coffee like cappuccino is chargeable).

Stayed in November 2022

clean and modern. great location.

Stayed in November 2022

I would like Netflix on

Stayed in November 2022

None

Hi it was good and satisfied

Stayed in October 2022

very weak water pump in the shower. The smell of the room.

the location, TV , comfortable bed

Stayed in November 2022

1 x lift had broken

staff friendly

Stayed in November 2022

The rooms are small and tge furnitures are old.

Location is fantastic

Stayed in October 2022

Note that internet is not included unless you sign up for their "club"! Sound insulation between rooms and to the hallway especially was very subpar, Breakfast was very meh for the style of hotel, the coffee very bad (but that's par for the course in Britain),one of two elevators was broken throughout my 4 day stay. Price way too high for the quality of stay.

Nicely decorated and designed, big rooms, bathroom fit my needs. Beds and bedding were great.

Stayed in November 2022

Good bed, clean and big room. Great location.

Stayed in November 2022

nothing

location size of the room snd the staff Serina made our stay perfect close to earl court tube stop 5 min and 29 min to glouster station beds very comfortable

Stayed in November 2022

2 of 4 Milk sachets are off with flake texture on the day when we checked in. They topped up tea bags but not milk sachets. We have 2 ppl but only one pair of disposable slippers provided on second day. House keeping needs to pay more attention to certain details.

5 mins walk to Earls Court tube station. Staff are attentive. Room is clean and bed is comfortable. Sufficient air conditioning. Bathroom good size and shower control is easy to operate. Soft drinks at their grab and go shelf are cheap.

Stayed in November 2022

The parking. Be warned the hotel do not own the car park located directly next to it (accessed through their own ramp), so can’t guarantee spaces. Ash on concierge was an absolute star, warning us that cars frequently get broken into there so allowing us to park on the ramp where staff could keep an eye on our car - thanks Ash!

Just the location I needed the night before a photoshoot for work. The hotel has obviously been refurbished fairly recently so it’s got nice modern decor. Rooms are small and it’s right on the main road but it was easy to walk to High Street Ken

Stayed in September 2022

nice hotel very clean, great and helpful staff, sure will come again

Stayed in October 2022

Only a couple of negatives, one was the power shower, being an electric shower it was a bit weak on flow. The other was the choice of rooms... we picked the rooms that were described as high up with a large bed over the rooms that had the extra large bed but not high up. The assumption we made was that it would give us a view over London... it didn't we just looked over buildings of a similar height.

The hotel is ideally located for access to the tube line for your trips out and easily found coming into London from the west. The rooms were very comfortable with all you need included, even if we did need to look on you tube to find out how to work the Nespresso machine. Staff were all lovely and keen to help where possible. There's also a car park underneath but £20 a day felt steep for a guest.

Stayed in September 2022

Location and clea

Stayed in August 2022